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American Apparel Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for American Apparel.

Can I cancel or change my American Apparel order after it has been placed? Unfortunately, once an order has been placed with American Apparel, it cannot be cancelled or changed. This is because they strive... Read more

What payment methods does American Apparel accept? American Apparel accepts a variety of payment methods to ensure a convenient shopping experience. Customers can easily make purchases... Read more

Does American Apparel offer international shipping? Yes, American Apparel does offer international shipping. Customers from around the world can take advantage of their shipping services... Read more

How Do I Track My American Apparel Order? American Apparel has partnered with Amazon to provide its clothing line to men, women and children around the world. You can track... Read more

What is the return policy for American Apparel? The return policy for American Apparel allows customers to return unworn and unwashed items within 60 days of purchase with the original... Read more

Can I exchange a product for a different size or color? Yes, we offer exchanges for products if you need a different size or color. To ensure a smooth exchange process, please make sure the... Read more

How Do I Request a Refund for a Fraudulent Charge from American Apparel? Reporting fraud through American Apparel has changed since the company partnered with Amazon. You'll need to report suspicious contact... Read more

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Does GetHuman work with American Apparel?

GetHuman does not work with American Apparel's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Apparel at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Apparel's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!