How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this American Savings Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 5
Below are some clips we've found from American Savings Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"For calling American Savings Bank.
For account information and self-service options, press one.
For branch and ATM hours and locations, press two."
Excerpt from a call with American Savings Bank
Tuesday, March 5, 2024 4:26 PM
After you press 4
"To activate your Visa debit card or to change your Visa debit or a For an ATM or debit card Press one.
For a credit card Press two.
For all other items Press three."
Excerpt from a call with American Savings Bank
Tuesday, March 5, 2024 4:26 PM
What are the hours and when should I call?
American Savings Bank operates the call center for this 800-272-2566 phone number Mon-Fri 8am-7pm, Sat 9am-3pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Savings Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Savings Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American Savings Bank is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call American Savings Bank is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Savings Bank staffs the call center well on Monday.
Conclusion and closing notes
This is American Savings Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Savings Bank agent. This phone number is American Savings Bank's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-272-2566 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call American Savings Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, American Savings Bank has 1 phone number. It's not always clear what is the best way to talk to American Savings Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for American Savings Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like American Savings Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.