How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this 407ETR phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1. When asked for account #, press *+#. You might need to do this a few times.
Below are some clips we've found from 407ETR's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for choosing four zero seven ETR.
We're aware of recent scam text messages appearing to be from four zero seven ETR.
If you've received a suspicious message, please delete it. Log in to my account at four zero seven e t r dot com forward slash my account to check your balance and make a payment."
Excerpt from a call with 407ETR
Monday, April 1, 2024 8:10 PM
What are the hours and when should I call?
407ETR operates the call center for this 888-407-0407 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this 407ETR phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like 407ETR staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call 407ETR is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call 407ETR is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that 407ETR staffs the call center well on Tuesday.
Why call this 407ETR number?
Below is a sample of recent calls to 407ETR, and their purpose. Are any of these similar to the reason you are trying to call?
Updating and adding plates: "I just wanna make sure her vehicle's on my account as well, so I can pay that bill."
- From a call lasting 18m 37s , Apr 4, 2024 2:05 PM
Transponder plate change: "I just wanna change the plates that it's attached to."
- From a call lasting 12m 25s , Apr 1, 2024 8:10 PM
Questioning toll charges: "How come I'm being charged a dollar per trip on my bill?"
- From a call lasting 10m 17s , Mar 5, 2024 9:02 PM
More Ways to Contact 407ETR Customer Service
There are of course other ways to contact 407ETR customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and 407ETR will reply our your email.
As a last, sometimes only, resort- 407ETR customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is 407ETR's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a 407ETR agent. This phone number is 407ETR's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-407-0407 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call 407ETR first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, 407ETR has 1 phone number. It's not always clear what is the best way to talk to 407ETR representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for 407ETR. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like 407ETR. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.