iFit Customer Service

Contact iFit & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about iFit. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting iFit, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

iFit: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for iFit.
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Click below to show 1 more questions, answers, and complete guides to common iFit customer support problems.

Contacting iFit customer support

Below you can compare and contrast the 2 ways to contact iFit by looking at which ones are the fastest and which ones other customers recommend the most for solving iFit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact iFit across the following channels: Web, Chat.

Phone number / contactWaitVotes
Online Help at ifit.zendesk.com
Customer Service
< 2 hrs78
Live Chat at ifit.zendesk.com
Customer Service
2 mins87

Recent reasons customers contacted iFit:

My treadmill came with broken pieces
Please Help Me!!*I was finally speaking with tech support and then the call dropped...
I have completed over *** workouts and haven't received my t-shirt. Also, my account do...
My treadmill is no longer working several call to customer service.
I need my money back, renewed membership and didn't want right now
I need to activated my treadmill
Hello,**I recently received my VR** bike and have a question regarding the onboard work...
My elliptical won’t turn on and gives me a “permissions required” error
System is froze on white screen.**I’ve posted off and reset - still nothing
Please provide the production date for this Wesco treadmill. Serial* B******. Model* WL...
Hi. I’ve been struggling for weeks to go into my iFit app on my iPhone. I’ve deleted th...
It has taken ten months to finally get my treadmill (Nordic track model NTL *****.**) a...
I need to enter into privileged mode
Service order SO****** for the treadmill. Request made on December **, heard nothing so...
Cant get machine to do a firmware upgrade.

Help me with my issue

Does GetHuman work with iFit?

GetHuman does not work with iFit's customer support operations, directly or in any other way. GetHuman has no partnership or relation to iFit at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check iFit's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting iFit at a Glance

iFit has no phone number
iFit has 1 chat option
iFit has no customer email
iFit has 1 help forumBEST
iFit has no twitter handle
iFit has no facebook page
Contact information overview

Contacting Other Companies

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