iFit Customer Service

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about iFit.
As for contacting iFit, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See iFit Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for iFit.
Are there different iFit membership plans available? Yes, iFit offers various membership plans to cater to different preferences and needs. Customers can choose from three plans: the Individual... Read more
Can I use iFit without purchasing additional equipment? Yes, it is possible to use iFit without purchasing additional equipment. iFit can be accessed on various platforms such as smartphones,... Read more
What fitness equipment is compatible with iFit? iFit is compatible with a variety of fitness equipment including treadmills, ellipticals, bikes, rowers, and strength machines. The... Read more
How does iFit work? iFit is a comprehensive fitness platform designed to enhance your workout experience. It works by integrating with compatible exercise... Read more
What is iFit? iFit is a comprehensive fitness platform that offers personalized workout experiences in the comfort of your own home. It is a subscription-based... Read more
Can I track my progress and statistics on iFit? Yes, absolutely! With iFit, you can easily track all your progress and statistics to help you stay motivated on your fitness journey.... Read more
Can I use iFit on multiple devices? Yes, you can use iFit on multiple devices. iFit is compatible with a wide range of devices including smartphones, tablets, computers,... Read more
Can I cancel my iFit membership? Yes, you can cancel your iFit membership at any time. To cancel, simply log into your iFit account and go to the "Account Settings"... Read more
How much does iFit cost? The cost of iFit varies depending on the subscription plan you choose. We offer three different plans to cater to individual needs.... Read more
What features are included with an iFit membership? With an iFit membership, you gain access to a wide range of exciting and innovative features that enhance your fitness journey. Firstly,... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common iFit customer support problems.

Recent reasons customers contacted iFit:

My treadmill came with broken pieces
Please Help Me!!*I was finally speaking with tech support and then the call dropped...
I have completed over *** workouts and haven't received my t-shirt. Also, my account do...
My treadmill is no longer working several call to customer service.
I need my money back, renewed membership and didn't want right now
I need to activated my treadmill
Hello,**I recently received my VR** bike and have a question regarding the onboard work...
My elliptical won’t turn on and gives me a “permissions required” error
System is froze on white screen.**I’ve posted off and reset - still nothing
Please provide the production date for this Wesco treadmill. Serial* B******. Model* WL...
Hi. I’ve been struggling for weeks to go into my iFit app on my iPhone. I’ve deleted th...
It has taken ten months to finally get my treadmill (Nordic track model NTL *****.**) a...
I need to enter into privileged mode
Service order SO****** for the treadmill. Request made on December **, heard nothing so...
Cant get machine to do a firmware upgrade.

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Does GetHuman work with iFit?

GetHuman does not work with iFit's customer support operations, directly or in any other way. GetHuman has no partnership or relation to iFit at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check iFit's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting iFit at a Glance

iFit has no phone number
iFit has 1 chat option
iFit has no customer email
iFit has 1 help forumBEST
iFit has no twitter handle
iFit has no facebook page
iFit Phone Number and Contact Information

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