How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Workforce West Virginia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Workforce West Virginia number should go right to a real human being
Below are some clips we've found from Workforce West Virginia's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Workforce West Virginia main menu.
If you know the number of the option you wish to access, you may enter it now.
Our hours of operation are Monday through Friday, eight thirty AM to four thirty PM for unemployment claims.
DSHR, fraud, and business services are available eight thirty AM to four thirty PM.
Your call is important to us, and we appreciate appreciate your patience.
To avoid high wait times, you may access our automated system online at c dot workforce w v dot org for things like certifying a weekly claim, checking on an existing claim, or checking your unemployment benefits level.
To find a job or from general assistance, press one now to speak with a work Force West Virginia staff member.
If you are an employer and wish to contact workforce for assistance, press two."
Excerpt from a call with Workforce West Virginia
Friday, February 9, 2024 4:34 PM
The first phone menu
"Welcome to Workforce West Virginia main menu.
If you know the number of the option you wish to access, you may enter it now.
Our hours of operation are Monday through Friday, eight thirty AM to four thirty PM for unemployment claims.
DSHR, fraud, and business services are available eight thirty AM to four thirty PM.
Your call is important to us, and we appreciate appreciate your patience.
To avoid high wait times, you may access our automated system online at c dot workforce w v dot org for things like certifying a weekly claim, checking on an existing claim, or checking your unemployment benefits level.
If you would like to report unemployment fraud, our hours of operation are Monday through Friday, eight thirty AM to four PM.
To reach our anti fraud services, please press five.
For frequently asked questions or to get general information on unemployment benefits, such as how to file new claim, potential benefit events, or eligibility requirements, press six.
If you have questions about your unemployment appeal or you need to speak with someone at the unemployment compensation board of review, please press seven.
To find a job or from general assistance, press one now to speak with a work Force West Virginia staff member.
If you are an employer and wish to contact workforce for assistance, press two."
Excerpt from a call with Workforce West Virginia
Friday, February 9, 2024 4:34 PM
After you press 7
"The unemployment compensation board of review. If you know your party's extension, please enter it now.
Our office hours are eight thirty AM until five PM, Monday through Friday, excluding state holidays.
However, contact information must be provided If you If you have questions regarding your unemployment claim, please press one.
If you have questions regarding a filed appeal, an appeal hearing, or other board of review matters, please press two."
Excerpt from a call with Workforce West Virginia
Friday, February 9, 2024 4:34 PM
In fact, much of this information on this page is superfluous because this Workforce West Virginia phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Workforce West Virginia operates the call center for this 800-252-5627 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Workforce West Virginia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Workforce West Virginia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Workforce West Virginia is Friday.The most busy day to call is Monday.Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Workforce West Virginia is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Workforce West Virginia staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Workforce West Virginia number?
Below is a sample of recent calls to Workforce West Virginia, and their purpose. Are any of these similar to the reason you are trying to call?
Unpaid wages: "I'm getting low earnings I haven't received my go ahead."
- From a call lasting 4m 5s , Jan 3, 2024 6:20 PM
Conclusion and closing notes
This is Workforce West Virginia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Workforce West Virginia agent. This phone number is Workforce West Virginia's best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-5627 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Workforce West Virginia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Workforce West Virginia has 1 phone number. It's not always clear what is the best way to talk to Workforce West Virginia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Workforce West Virginia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Workforce West Virginia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.