A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 7 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.
This is the #2 most popular Windstream phone number out of 3. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Must choose an option 1-3. · If you are a customer, press 1. If you are not a customer, press 2. For order status, press 3. Calling about a wire down, press 4.
Toll-free · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Windstream phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 1 for home or 2 for business
What are the hours and when should I call?
Windstream operates the call center for this 855-962-4053 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 4,740 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Windstream phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Windstream staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Windstream is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 4,740 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Windstream is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Windstream number, but it is also the day with the shortest hold times.