How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Wellcare Healthplans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Healthcare professional", "member", or "Pharmacy" at the first menu, then you must choose an option 1-5.
What are the hours and when should I call?
Wellcare Healthplans operates the call center for this 866-687-8878 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 75 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wellcare Healthplans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wellcare Healthplans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Wellcare Healthplans is Sunday.The most busy day to call is Thursday, which averages 433% more phone calls by comparison.Again, this is based on a sample of 75 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Wellcare Healthplans is Tuesday.
More Ways to Contact Wellcare Healthplans Customer Service
There are of course other ways to contact Wellcare Healthplans customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Wellcare Healthplans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Wellcare Healthplans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wellcare Healthplans agent. This phone number is Wellcare Healthplans's best phone number because 2,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-687-8878 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Wellcare Healthplans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wellcare Healthplans has 1 phone number. It's not always clear what is the best way to talk to Wellcare Healthplans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Wellcare Healthplans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wellcare Healthplans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.