How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Weight Watchers phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose option 1-4, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Weight Watchers phone system greets you: Let's go ahead and confirm your account information now. What's your account number?
Below are some clips we've found from Weight Watchers's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Due to high call volume, your hold time may be longer than normal.
We appreciate your patience, and we will be with you as soon as possible.
Current members can chat with us twenty four hours a day, seven days a week, via your WW app or the WW website after logging in.
Thank you for your interest in weight watchers and your patience in holding.
If you're calling to cancel, please complete this via twenty four seven chat found in your Weight Watchers app.
We wanna get right to your questions when the agents join.
Let's go ahead and confirm your account information now.
Are you currently a Weight Watchers member?
Press one for yes. Press two for no.
Are you currently a weight watchers member?"
Excerpt from a call with Weight Watchers
Friday, January 5, 2024 7:43 PM
They may need the phone number on your account
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Due to high call volume, your hold time may be longer than normal.
We appreciate your patience, and we will be with you as soon as possible.
Current members can chat with us twenty four hours a day, seven days a week via your WW app or the WW website after logging in.
Thank you for your interest in weight watchers and your patience in holding.
If you're calling to cancel, please complete this via twenty four seven chat found in your Weight Watchers app.
We wanna get right to your questions when the agent joins.
Let's go ahead and confirm your account information now.
Are you currently a Weight Watchers member?
Press one for yes. Please enter your ten digit phone number associated with your Weight Watchers account."
Excerpt from a call with Weight Watchers
Wednesday, January 10, 2024 4:21 PM
They may ask you to enter information with the dial pad
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Due to high call volume, your hold time may be longer than normal.
We appreciate your patience, and we will be with you as soon as possible.
Current members can chat with us twenty four hours a day, seven days a week via your WW app or the WW website after logging in.
Thank you for your interest in weight watchers and your patience in holding.
If you're calling to cancel, please complete this by logging in to your WW app.
Tap on hamburger menu in the top left corner, Scroll down and click on twenty four seven live coaching.
Or log in to your account settings on w w dot com.
We wanna get right to your questions when the agent joins.
Let's go ahead and confirm your account information now.
You entered February twelfth.
Nineteen seventy. If this is correct, press one.
Press using your phone's dial pad, please enter your billing address number."
Excerpt from a call with Weight Watchers
Tuesday, April 9, 2024 4:59 PM
The first phone menu
"Thanks for calling Weight Watchers.
The number one doctor recommended weight loss program.
So happy you're here.
Current members can chat with us twenty four hours a day
seven days a week via your WW app, or the WW website after logging in.
Thank you for your interest in Weight Watchers.
And your patience in holding.
We wanna get right to your questions when the agent joins.
Let's go ahead and confirm your account information now.
Are you currently a Weight Watchers member?
Press one for yes.
Press two for no."
Excerpt from a call with Weight Watchers
Tuesday, January 2, 2024 3:58 PM
What are the hours and when should I call?
Weight Watchers operates the call center for this 800-651-6000 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 778 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Weight Watchers phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Weight Watchers staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Weight Watchers is Sunday.The most busy day to call is Tuesday, which averages 256% more phone calls by comparison.Again, this is based on a sample of 778 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Weight Watchers is Friday.
Why call this Weight Watchers number?
Below is a sample of recent calls to Weight Watchers, and their purpose. Are any of these similar to the reason you are trying to call?
Email address update: "I was rejoining Weight Watchers today, but I messed up my email address and can't log in to confirm it."
- From a call lasting 11m 43s , Apr 12, 2024 6:00 PM
Providing personal information: "It's Cali, c a l l I e, Smith, s m I t h."
- From a call lasting 3m 48s , Apr 9, 2024 4:59 PM
Billing discrepancy, membership renewal: "You're doing me a disservice For a few dollars, you're gonna lose my membership."
- From a call lasting 20m 20s , Apr 3, 2024 8:17 PM
Cancellation request: "Well, I just received a notice that you increased my rate without notifying me, so I want to cancel."
- From a call lasting 7m 38s , Mar 29, 2024 1:06 PM
Looking for virtual coach: "Well, I had a favorite co virtual coach, Larry g, and I can't find him anymore."
- From a call lasting 6m 59s , Mar 26, 2024 2:23 PM
Lifetime membership status inquiry: "I'm a lifetime member, but I don't know how the cycling with charging goes, but I'm gonna be having some major surgery."
- From a call lasting 10m 9s , Mar 25, 2024 9:13 PM
Membership cancellation request: "I think I'm paying, like, about twenty three dollars a month. Is there anything better that you guys have?"
- From a call lasting 7m 39s , Mar 18, 2024 4:12 PM
Caller verification: "No. It's Robin Zuppa."
- From a call lasting 9m 10s , Mar 7, 2024 7:05 PM
Cancellation request: "I really need you to help me cancel."
- From a call lasting 8m 44s , Mar 1, 2024 12:54 AM
Billing inquiry: "My husband noticed a charge discrepancy on our bank account for my monthly fee."
- From a call lasting 10m 29s , Feb 29, 2024 4:48 PM
More Ways to Contact Weight Watchers Customer Service
There are of course other ways to contact Weight Watchers customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Weight Watchers provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Weight Watchers will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Weight Watchers customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Weight Watchers's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Weight Watchers agent. This phone number is Weight Watchers's best phone number because 37,002 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-651-6000 include Signup For Service, Cancel Service, Update Account Info, Upgrade Account, Account Access and other customer service issues. The Weight Watchers call center that you call into has employees from Kansas and is open 24 hours, 7 days according to customers. In total, Weight Watchers has 1 phone number. It's not always clear what is the best way to talk to Weight Watchers representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Weight Watchers. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Weight Watchers. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.