Webster Bank Phone Number

Call Webster Bank customer service faster with GetHuman

  • Calls Webster Bank's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 1:30pm
  • Popular issues for this call center: Setup an account, Question, and Complaint.
  • Reach a live Webster Bank agent: Just remain on the line, do not press anything.
  • What you hear when you call: For help with your username or password only, press 9 now, or stay on the line for further assistance.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Webster Bank. We are pleased to introduce a convenient and secure online banking password reset option to our automated system. Please listen carefully to our menu options. For checking or debit card related inquiries, press one. For assistance with online and mobile banking, two. Mortgages and loans, three. Savings for Certificate of deposit and IRAs, five. To open a new account or apply for a loan, six. For merchant verification, seven. To repeat the menu, press pound. This call may be recorded for quality and training purposes. We value and welcome your feedback. You may be randomly selected at the end of the call for a brief survey that will help us improve the service we provide. Thank you."
Excerpt from a call with Webster Bank
Monday, January 8, 2024 7:09 PM
They may ask you to enter information with the dial pad
"Thank you for calling Webster Bank. We are pleased to introduce a convenient and secure online banking pass reset option to our automated system. Please listen carefully to our menu options. For checking or debit card related inquiries, press one.
For assistance with online and mobile bank to hear your checking account balance and transactions,
press one. To reorder checks, two. To place a stop pay please enter your account number followed by pound."
Excerpt from a call with Webster Bank
Monday, January 8, 2024 6:27 PM

Webster Bank Customer Phone Number 800-325-2424 - Stats

Phone number to dial800-325-2424
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Average wait3 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication75%
Quality of help88%
Customer votes478
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Webster Bank's Best Toll-Free/800 Customer Phone Number

This is Webster Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Webster Bank agent. This phone number is Webster Bank's Best Phone Number because 2,028 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-325-2424 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Webster Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Webster Bank has 1 phone number. It's not always clear what is the best way to talk to Webster Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Webster Bank - by phone or otherwise

While 800-325-2424 is Webster Bank's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://public.websteronline.com/help for Customer Service. If you think this information is inaccurate or know of other ways to contact Webster Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Webster Bank.

What is GetHuman's Relationship to Webster Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Webster Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Webster Bank, including live chat and their website / help desk. Visit our Webster Bank Customer Service page for more information.
Webster Bank Customer Service

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