Volvo Phone Number

Call Volvo customer service faster with GetHuman

  • Calls Volvo's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Where to buy, Complaint, Repairs, and Returns.
  • Reach a live Volvo agent: Press 0, ignoring messages.
  • What you hear when you call: To speak to a product specialist, press 1. To speak to a customer care team member about your Volvo, press 2.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling VolvoCar USA. To ensure our high level of service, your call may be recorded. To speak with a product specialist regarding our new car line, Volvo apps, dealer locations, or radio codes, press one. To speak with a customer care team member about your Volvo, press two. To repeat this menu Thank you for calling Volvo."
Excerpt from a call with Volvo
Monday, March 11, 2024 10:14 AM
The first phone menu
"Thank you for calling VolvoCar USA. To ensure our high level of service, your call may be recorded.
To speak with a product specialist regarding our new car line, Volvo apps, dealer locations, or radio codes, press one.
To speak with a customer care team member about your Volvo, press two.
To repeat this menu, press nine."
Excerpt from a call with Volvo
Wednesday, March 20, 2024 8:19 PM

Calling Volvo Customer Care at 800-458-1552

Nov 20, 2023

Calling Volvo's customer service number is relatively straightforward, as the menu is easy to deal with, and the wait time is virtually nothing. When I dialed this number, I was asked if I was calling for information about Volvo and Volvo dealers or if I needed customer support with my Volvo.

I pressed one for more information and was almost instantly connected to Gabriela, who thanked me for calling Volvo and asked how she could assist me. I told her that I was in the market for a vehicle and wanted to know where I might find a Volvo dealer near me.

She asked me what my ZIP Code was, and I told her 96804 for Honolulu. She took a moment to search and told me there was an authorized Volvo dealer in that area, Volvo Cars Honolulu. I thanked her for that information and asked her if there were any other options in the Honolulu area or elsewhere on Oahu.

She told me there was not, which would be my only option if I wanted to purchase a Volvo on Oahu. I asked her if she had the address for the dealer, and she told me that I could find it at 744 Ala Moana Blvd inĀ Honolulu. I asked if she had the hours that the dealer was open, and she said that she did not, but she could provide me with their phone number so I could find out for myself.

I said that would be great, and she told me I could call them atĀ (808) 432-9060. With no other questions left to ask, I thanked her for her assistance and information, and she thanked me for calling Volvo and wished me a nice day.

Overall, I thought this was a really simple call that made it very easy to get information. I had no issue getting connected to a representative; my wait time was virtually nonexistent, and I was able to get good, reliable information. The only issue I had at any point was having to repeat my ZIP Code when Gabriela said she couldn't hear me, but that's certainly not an issue with calling this number.

If I were in need of customer care from Volvo, I would definitely call this number for assistance. I found Gabriela to be quite friendly and helpful, and I had no issues navigating the menu or getting quality information. I can't say for certain how helpful this number is with more advanced issues, but based on the help I received here, I would guess that it's likely to be fairly useful.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Volvo Customer Phone Number 800-458-1552 - Stats

Phone number to dial800-458-1552
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait3 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication74%
Quality of help91%
Customer votes757
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Volvo's Best Toll-Free/800 Customer Phone Number

This is Volvo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Volvo agent. This phone number is Volvo's Best Phone Number because 1,458 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-458-1552 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Volvo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Volvo has 1 phone number. It's not always clear what is the best way to talk to Volvo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Volvo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Volvo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Volvo, including email and their website / help desk. Visit our Volvo Customer Service page for more information.
Volvo Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!