800-922-0204

Verizon Wireless Phone NumberCustomer Service

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They call you instead

First, call 800-922-0204Press 2 then 0# then 0 then 0 then 0# then 0#. EXISTING CUSTOMERS press 1 then press 4, then say "Customer Service" then wait and enter last four of social security number.

In general, help is available at this phone number for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer serviceCompare all phone numbersCompare all contact information

This number by the numbers

avg waitunknown
call hoursMon-Fri 6am-11pm, Sat-Sun 7am-4pm CST
SERVESVerizon Wireless Customers
RANK#1 phone number
RANK OVERALL#1 overall

Tips from other Verizon Wireless customers

as of 8/17, this number seems to try to force you to use a mobile app or web site. To get human, I needed to use the international support number-
Some tips: When you call this number you'll be asked to key in the wireless number you are calling about. After that you'll be sent to a Main Menu. Press 3 for Technical Support. At the prompt, say "Customer Service". It may ask for your billing password (usually a four-digit number), for "security purposes,". You are then put in the queue. If you aren't fully satisfied by the representative who answers the call, ask to speak with a supervisor, and be persistent and patient. I found that the supervisor was much clearer in answering questions, more knowledgable about details, and had a more proactive problem-solving approach. The agent may not be able to connect you immediately, but be persistent. You may have to go through several waits on hold listening to music. But, if you politely insist, the agent WILL eventually connect you, or have the supervisor call you back. I opted for the latter, and it only took 10 min. When you're finished, ask the supervisor to text you his/her e-mail address. Having that address can be a time-saver down the road.-
as of 8/10/15 a Verizon phone service rep told me to keep hitting "9" and it will bring you to a rep.-
as of 8/4/15, once you press 2, then 0 it hangs up on you :^(-