Verizon Billing Phone Number

Call Verizon Billing customer service faster with GetHuman

  • Calls Verizon Billing's Customer Service department
  • The average hold time is 11m
  • Hours are Mon-Sat 8am-7pm, Sun 8am-5pm EST
  • The best time to call is 6:45pm
  • Popular issues for this call center: Lower My Bill, Change Services, Setup Service, Billing question or issues, and Overcharges on My Account.
  • Reach a live Verizon Billing agent: Press 0 and enter your 10-digit phone number
  • What you hear when you call: Starting with the area code, please say or enter the Verizon number you are calling about.

What to expect when you call

They may need the phone number on your account
"Welcome to Verizon. I'm the Verizon assistant. Your call may be monitored or recorded by Verizon and our vendors for quality assurance and security.
To train our employees and systems, and to personalize your experience.
Starting with the area code, please say or enter your enter the Verizon Wireless number you're calling about."
Excerpt from a call with Verizon Billing
Friday, March 1, 2024 9:24 PM
They may ask you to enter information with the dial pad
"If you're not yet a customer
Is that correct?
Please say enter your account PIN."
Excerpt from a call with Verizon Billing
Friday, January 12, 2024 11:28 PM
They may ask you to say or enter information
"If you're not yet a customer, press pound.
One moment, please.
Please say or enter your account PIN."
Excerpt from a call with Verizon Billing
Tuesday, February 20, 2024 12:10 AM

Verizon Billing Customer Phone Number 800-922-0204 - Stats

Phone number to dial800-922-0204
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 8am-7pm, Sun 8am-5pm EST
Best time to dial6:45pm
Average wait11 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication61%
Quality of help74%
Customer votes2,666
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Billing's Best Toll-Free/800 Customer Phone Number

This is Verizon Billing's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Verizon Billing agent. This phone number is Verizon Billing's Best Phone Number because 35,532 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-922-0204 include Lower My Bill, Change Services, Setup Service, Billing question or issues, Overcharges on My Account and other customer service issues. The Verizon Billing call center that you call into has employees from New York, California, Montana and is open Mon-Sat 8am-7pm, Sun 8am-5pm EST according to customers. In total, Verizon Billing has 5 phone numbers. It's not always clear what is the best way to talk to Verizon Billing representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Verizon Billing - by phone or otherwise

While 800-922-0204 is Verizon Billing's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Verizon Billing customers, is by calling their 888-438-3467 phone number for their Sales department. Besides calling, the next favorite option for customers looking for help is via 888-438-3467 for Sales. If you think this information is inaccurate or know of other ways to contact Verizon Billing please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Verizon Billing.

What is GetHuman's Relationship to Verizon Billing?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Verizon Billing. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

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Beyond the Phone Number

There are other ways to get in touch with Verizon Billing, including live chat and their website / help desk. Visit our Verizon Billing Customer Service page for more information.
Verizon Billing Customer Service

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