Calling this Urban Outfitters number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Urban Outfitters phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Urban Outfitters's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to urban outfitters dot com. Your call may be monitored or recorded for quality assurance.
If you'd prefer to connect with one of our live agents, via text message, please press one now.
Currently, all of our consultants are assisting other customers.
Please stay on the line and your call will be answered in the order in which it was received."
Excerpt from a call with Urban Outfitters
Friday, January 12, 2024 1:51 PM
What are the hours and when should I call?
Urban Outfitters operates the call center for this 800-282-2200 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Urban Outfitters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Urban Outfitters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Urban Outfitters is Sunday.The most busy day to call is Tuesday, which averages 200% more phone calls by comparison.Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Urban Outfitters is Wednesday.
Why call this Urban Outfitters number?
Below is a sample of recent calls to Urban Outfitters, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with eGift card: "It's supposed to be an email, not shipped, but it hasn't reached my son yet."
- From a call lasting 5m 35s , Feb 17, 2024 1:00 PM
More Ways to Contact Urban Outfitters Customer Service
There are of course other ways to contact Urban Outfitters customer service besides the phone. Below we list the best ones, by medium.
Some customer service teams, like that of Urban Outfitters, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Conclusion and closing notes
This is Urban Outfitters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Urban Outfitters agent. This phone number is Urban Outfitters's best phone number because 2,274 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-282-2200 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Urban Outfitters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook. In total, Urban Outfitters has 2 phone numbers. It's not always clear what is the best way to talk to Urban Outfitters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Urban Outfitters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Urban Outfitters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.