United Airlines United Club Service Center Phone Number

  • Calls United Airlines's United Club Service Center department
  • On average, callers wait 16 minutes to talk to a person when they call
  • Call center hours are Mon-Fri 8am-8pm CST
  • We recommend calling around 3:45pm
  • Some common reasons that visitors to GetHuman call United Airlines include Refund Flight, Baggage Problem, Change Flight, Flight Inquiry, and Special Request.
  • Get a real live human at this number: For United Club members only: after the automated voice begins, press 0, then 0 again.
  • When you call United Airlines and their automated voice system picks up, you hear: Please choose an option. You can say United Club Service Center, Lost and Found, or more options.
  • This is not the most popular United Airlines phone number (it's ranked #8). Most customers call 800-864-8331 for support: Click here for best option

What It's Like to Call United Airlines Phone Number 866-822-5827

Nov 23, 2023

I was immediately met with a recorded menu upon calling this United Airlines number. It had a long list of options to help get my call sent to the appropriate department. The menu was voice-activated and easy to navigate, with a recording that recognized my speech easily and directed me to my selections without fuss. 

There are many reasons someone might try to contact United. The list included accessing the United Club Service Center and contacting someone for lost and found. There were many other options, such as checking a flight status, booking a trip, getting information on an existing reservation or accessing the MileagePlus loyalty program. You can also call this number to check on baggage or request a refund or receipt. Further, you can give feedback about United's services. For all other queries, you'll be asked to stay on the line to talk to an agent. 

While listening to the menu, an automated system asked if I'd like a text sent to the mobile number I was calling from. This way, I could get notifications about flight status changes and updates about my query or speak directly to an agent. There wasn't, however, an option to leave a message and have an agent call me back. Although this number is accessible around the clock, when I selected the option for a text message, I was told that that wasn't possible at the time that I called. 

I stayed on the line to speak directly to a representative. While I waited, I was told my call would be recorded and that any information I provided would be used in accordance with United's privacy policies. I was also asked to select whether or not I wanted to complete a survey after my call. 

My call was outside of traditional business hours at around 8 p.m., but I was pleasantly surprised to be connected with a representative after only a couple rings. The agent sounded friendly, but had a thick accent that led me to believe they may have been located in an offshore call center. This was fine, however, as they understood my questions well and were able to communicate clearly. 

I had some questions about United flights, making reservations and policies regarding young travelers. The agent was able to answer all of my complicated questions about sending unaccompanied children on a flight and the types of safety measures that were available. The agent was also knowledgeable about the types of identification needed to book and board a flight in various countries. All in all, the process was quick and painless and it only took about 2 minutes to get answers to all my questions. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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United Airlines United Club Service Center Phone Number 866-822-5827 - Info & Statistics

Phone number to dial866-822-5827
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingUnited Club Service Center
Call center hoursMon-Fri 8am-8pm CST
Best time to dial3:45pm
Navigate phone maze to a humanFor United Club members only: after the automated voice begins, press 0, then 0 again.
Average wait16
Current wait35
Rank (among phone numbers)8
Rank (overall)12
Alternate methodsphone or web or email or twitter or facebook
Quality of communication50%
Quality of help69%
Customer votes45,194
Best phone number800-864-8331
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

United Airlines's 866-822-5827 United Club Service Center Number

This United Airlines phone number is ranked #8 out of 10 because 218,658 United Airlines customers tried our tools and information and gave us feedback after they called. The reason customers call 866-822-5827 is to reach the United Airlines United Club Service Center department for problems like Refund Flight, Baggage Problem, Change Flight, Flight Inquiry, Special Request. As far as we can tell, United Airlines has call center locations in India or Philippines or Massachusetts or Ohio or North Carolina or Nevada or Illinois and you can call during their open hours Mon-Fri 8am-8pm CST. United Airlines has 10 phone numbers and 20 different ways to get customer help. We've compiled information about 866-822-5827 and ways to call or contact United Airlines with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling United Airlines

Calling United Airlines at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 866-822-5827. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when United Airlines United Club Service Center agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than United Airlines Once on the phone with United Airlines's United Club Service Center department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting United Airlines in General

While 866-822-5827 is United Airlines's #8 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-864-8331 is their best customer phone number overall, and we have put together a comparison of their 20 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach United Airlines help by calling them, is that other customers give their customer support at this number a 50% score for their communication skills and a 69% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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