Toys ''R'' Us Corporate Offices Phone Number

973-617-3500
Corporate Offices
  • Calls Toys ''R'' Us's Corporate Offices department
  • On average, callers wait 38 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 10:45am
  • Some common reasons that visitors to GetHuman call Toys ''R'' Us include Cancel an order, Complaint, Refund, Update account info, and Issue with order.
  • Get a real live human at this number: Press 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
  • When you call Toys ''R'' Us and their automated voice system picks up, you hear: True Kids Brands - If you know your party's extension, you can dial it at any time; otherwise, press 1 for the dial by name directory.
  • This is not the most popular Toys ''R'' Us phone number (it's ranked #2). Most customers call 800-869-7787 for support.

Other customers got on the phone recently because:

Can yous track my delivery
Only received half of order *************, need other half before christmas and said wa...
I went to do a return at your store and was informed because I paid for the item with P...
I've ordered * items. I only received * item. Trying to find out what happened and wh...
Want to make sure a location is truely open as a brick and mortar store and they have n...
I placed an online order on ***** for * items. Two of the items have been shipped but I...
I just want to talk to someone.
Hello. I don't have any concern however I just want to ask about this product. What ser...
I have a protection plan gift card, and I can’t use it
Missed package twice sent pack to shipper
I lost instructions on a doll house
Good afternoon**I just want to find out if your branches in cape town will be getting t...
My order number is ********.**I really need this package very emergency, Because I have...
I ordered a baby stroller March *, **** and have not received it as of yet, why...

Toys ''R'' Us Corporate Offices Phone Number 973-617-3500 - Info & Statistics

Phone number to dial973-617-3500
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 7, Press 4 (online orders), Press 1 for Corporate Guest Services, leave message, hope for best.
Average wait38
Current wait41
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication84%
Quality of help83%
Customer votes4,944
Best phone number800-869-7787
Information last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Toys ''R'' Us's 973-617-3500 Corporate Offices Number

This Toys ''R'' Us phone number is ranked #2 out of 2 because 25,896 Toys ''R'' Us customers tried our tools and information and gave us feedback after they called. The reason customers call 973-617-3500 is to reach the Toys ''R'' Us Corporate Offices department for problems like Cancel an order, Complaint, Refund, Update account info, Issue with order. As far as we can tell, Toys ''R'' Us has call center locations in Westlake, TX or Philippines and you can call during their open hours 24 hours, 7 days. Toys ''R'' Us has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 973-617-3500 and ways to call or contact Toys ''R'' Us with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Toys ''R'' Us

Calling Toys ''R'' Us at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 973-617-3500. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Toys ''R'' Us Corporate Offices agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Toys ''R'' Us Once on the phone with Toys ''R'' Us's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Toys ''R'' Us in General

While 973-617-3500 is Toys ''R'' Us's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-869-7787 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Toys ''R'' Us help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other Toys ''R'' Us Phone Numbers

Customer Service800-869-7787

Other Toys ''R'' Us Info

More Company Phone Numbers

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