Timex Phone Number

Call Timex customer service faster with GetHuman

  • Calls Timex's Customer Service department
  • The average hold time is 33m
  • Hours are Mon-Sun 4am-10pm EST
  • The best time to call is 10:15am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Timex agent: Press 1 for English, then press 1.
  • What you hear when you call: For online orders, press 1. For repair and service concerns, press 2.

Timex Customer Phone Number 888-727-2931 - Stats

Phone number to dial888-727-2931
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 4am-10pm EST
Best time to dial10:15am
Average wait33 minutes
Current wait41 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web
Quality of communication80%
Quality of help91%
Customer votes628
Information last updatedSun Mar 24 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Timex's Best Toll-Free/800 Customer Phone Number

This is Timex's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Timex agent. This phone number is Timex's Best Phone Number because 1,386 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-727-2931 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Timex first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Timex has 1 phone number. It's not always clear what is the best way to talk to Timex representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Timex - by phone or otherwise

While 888-727-2931 is Timex's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via custserv@timex.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Timex please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Timex.

What is GetHuman's Relationship to Timex?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Timex. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Timex, including email and their website / help desk. Visit our Timex Customer Service page for more information.
Timex Customer Service

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