How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Time Magazine phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say, "I can't find it," then press 0.
Here is how our research team describes the way the Time Magazine phone system greets you: To order a new subscription, just say, "I want to order," or enter your 10-digit account number.
Below are some clips we've found from Time Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the Time Magazine customer service system. If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters t I m.
On your billing or renewal statement, it's the first ten numbers following the letters t I m.
If you need a minute to get your magazine or find the number, just say hang on, and I'll wait for you.
If you can't find the number, say, I can't find it. Please say or"
Excerpt from a call with Time Magazine
Saturday, January 13, 2024 5:06 PM
What are the hours and when should I call?
Time Magazine operates the call center for this 800-843-8463 phone number Mon-Fri 8am-10:30pm, Sat 9am-7pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 61 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Time Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Time Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Time Magazine is Saturday.The most busy day to call is Wednesday, which averages 300% more phone calls by comparison.Again, this is based on a sample of 61 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Time Magazine is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Time Magazine staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why call this Time Magazine number?
Below is a sample of recent calls to Time Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription upgrade request: "I don't like this offer. I want a better offer."
- From a call lasting 7m 15s , Mar 19, 2024 9:38 PM
Subscription inquiry: "I'm not receiving emails about my magazine subscription."
- From a call lasting 7m 48s , Feb 26, 2024 11:11 PM
Missing magazine page: "My friend's granddaughters are on it, and they want the magazine, but they can't get it."
- From a call lasting 16m 41s , Feb 12, 2024 3:17 PM
Issue with magazine delivery: "Has there been any issue of the magazine since the Taylor Swift issue?"
- From a call lasting 19m 25s , Jan 13, 2024 5:06 PM
More Ways to Contact Time Magazine Customer Service
There are of course other ways to contact Time Magazine customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Time Magazine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Time Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Time Magazine agent. This phone number is Time Magazine's best phone number because 20,016 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-843-8463 include Account Access, Track a Delivery, Missing Delivery, Trouble With the App, Refund a Charge and other customer service issues. The Time Magazine call center that you call into has employees from Westlake, TX / Philippines and is open Mon-Fri 8am-10:30pm, Sat 9am-7pm ET according to customers. In total, Time Magazine has 1 phone number. It's not always clear what is the best way to talk to Time Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Time Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Time Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.