How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Teleflora phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3 at the first menu.
Here is how our research team describes the way the Teleflora phone system greets you: If you are calling about an existing order, press 1. Calling about a new order, press 2. For all other questions, press 3.
Below are some clips we've found from Teleflora's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Teleflora. To continue this call in English, please remain on the line. Good
If you're calling about an existing order, please press one.
If you're ready to place a new floral order, please hi.
This is Max. I understand you're inquiring about your current floral order.
I'm happy to assist you with that today.
To locate your order by order number, please press one."
Excerpt from a call with Teleflora
Friday, March 1, 2024 4:40 PM
The first phone menu
"You for calling Teleflora. To continue this call in English, please remain on the line.
If you're calling about an existing order, please press one.
If you're ready to place a new floral order, please press two."
Excerpt from a call with Teleflora
Friday, March 8, 2024 5:37 PM
What are the hours and when should I call?
Teleflora operates the call center for this 800-835-3356 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,306 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Teleflora phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Teleflora staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Teleflora is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 1,306 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Teleflora is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Teleflora staffs the call center well on Wednesday.
Why call this Teleflora number?
Below is a sample of recent calls to Teleflora, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about international order: "I wanted to get some information on sending flowers to Australia for my sister's birthday."
- From a call lasting 3m 29s , Apr 6, 2024 1:20 PM
Delivery inquiry: "I just got a message saying that they could not deliver today, wondering when that could happen."
- From a call lasting 3m 31s , Mar 1, 2024 6:39 PM
Order inquiry and discount: "Having trouble applying the promotional code for my order and inquiring about delivery time."
- From a call lasting 6m 36s , Mar 1, 2024 4:40 PM
More Ways to Contact Teleflora Customer Service
There are of course other ways to contact Teleflora customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Teleflora will reply our your email.
As a last, sometimes only, resort- Teleflora customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Teleflora's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Teleflora agent. This phone number is Teleflora's best phone number because 7,836 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-835-3356 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Teleflora first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Teleflora has 1 phone number. It's not always clear what is the best way to talk to Teleflora representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Teleflora. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Teleflora. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.