Toll-free · Call this number for customer service related to the website · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
Toll-free · Press 0#, then 3 · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Team Beachbody phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-7.
Here is how our research team describes the way the Team Beachbody phone system greets you: Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
Below are some clips we've found from Team Beachbody's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"You've reached body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two. Bike, press three."
Excerpt from a call with Team Beachbody
Friday, January 12, 2024 4:56 PM
They may need the phone number on your account
"You've reached Body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two. Bike, press three.
For
We're unable to locate your account based on your phone number. For faster service, please enter the ten digit phone number used when you opened your account."
Excerpt from a call with Team Beachbody
Friday, January 12, 2024 4:11 PM
The first phone menu
"You've reached body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two."
Excerpt from a call with Team Beachbody
Saturday, April 20, 2024 9:08 PM
What are the hours and when should I call?
Team Beachbody operates the call center for this 800-470-7870 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 331 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Team Beachbody phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Team Beachbody staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Team Beachbody is Saturday.The most busy day to call is Tuesday, which averages 133% more phone calls by comparison.Again, this is based on a sample of 331 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Team Beachbody is Wednesday.
Why call this Team Beachbody number?
Below is a sample of recent calls to Team Beachbody, and their purpose. Are any of these similar to the reason you are trying to call?
Coach change issue: "I've been trying to change my coach for three weeks and it's still not updating."
- From a call lasting 8m 35s , Apr 4, 2024 1:41 PM
Issues with bundle order: "They charged double charging me and sending out more than I need."
- From a call lasting 10m 10s , Apr 3, 2024 12:03 PM
Assistance with order change: "I have a customer who canceled her account to sign up with a total solution pack to get the deal."
- From a call lasting 3m 4s , Mar 17, 2024 7:32 PM
Ordering trouble with Shakeology: "I'm trying to order Shakeology, and it's not working no matter what we do."
- From a call lasting 21m 54s , Jan 12, 2024 4:56 PM
Ordering assistance needed: "I've been trying to order a bag of steak all morning but kept getting 'bad request' and need help ordering."
- From a call lasting 26m 53s , Jan 12, 2024 4:11 PM
Inquiring about subscription cost: "How much would that be for the year? Will it still be ninety nine for the year?"
- From a call lasting 7m 58s , Jan 3, 2024 8:19 PM
More Ways to Contact Team Beachbody Customer Service
There are of course other ways to contact Team Beachbody customer service besides the phone. Below we list the best ones, by medium.
You will get an automated reference #, keep it to refer to until the incident is resolved.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Team Beachbody will reply our your email.
As a last, sometimes only, resort- Team Beachbody customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Team Beachbody's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Team Beachbody agent. This phone number is Team Beachbody's best phone number because 12,144 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-470-7870 include Become a member, Cancel membership, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Team Beachbody first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Team Beachbody has 3 phone numbers. It's not always clear what is the best way to talk to Team Beachbody representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Team Beachbody. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Team Beachbody. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.