Target Returns and Exchanges Phone Number

What It's Like to Call Target Phone Number 800-591-3869

By Adam Goldkamp

Dec 4, 2023

This phone number is an official Target number, but it doesn't seem to work properly. When I called, I was able to get connected with the automated system, but that was as far as I got because of an issue with the system recognizing entries.

Upon reaching the automated system, I was told that I had reached Target customer service and was presented with a set of options, including help with an existing order, making a new order and help with something else.

As I was looking for information, I hit 4 for "something else" as instructed, but the system told me that it could not recognize that as it was an invalid entry. I checked to make sure I had pressed 4, which I had.

I figured that maybe something else wasn't set up to work, so I hit 2 for "new order." Again, I got the same message that I had made an invalid entry and the system could not process it. I again looked at my phone to ensure that I had properly hit the button, and I had.

The system went into its explanation again, and this time, I tried to say 2 and say new order to get its attention that way. It was to no avail, and I hit the 2 button again. This time, the system declared it my third invalid entry and hung up automatically.

I got no chance to ask to speak to a representative. I had no opportunity to hit any button that would have connected me with anyone from Target, and I couldn't even say what department I wanted to go to in order to get assistance. All I got was a "Thanks for calling Target. Goodbye."

Overall, this was a completely unproductive experience. The only positive thing I can say about calling this number was that at least I got confirmation that I had reached a Target phone number. But otherwise, I didn't have any way to get connected with anyone because the automated system simply doesn't work.

Using an automated system is perfectly fine, especially for a large corporation like Target, but it needs to be checked to ensure that it works properly. A customer using such a system needs to be able to use it to get some kind of information, and having the buttons not work properly ensures that nobody can actually use it to get any information. When I double check the button and confirm that I hit the requested button each time, and the system won't recognize any of it, there's a problem.

Obviously, I would not use this phone number for anything related to Target, as it does not work the way it's intended for the customer.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Target's 800-591-3869 Returns and Exchanges Number

This Target phone number is ranked #2 out of 3 because 57,408 Target customers tried our tools and information and gave us feedback after they called. The reason customers call 800-591-3869 is to reach the Target Returns and Exchanges department for problems like Change order, Returns, Complaint, Make a purchase, Warranty claim. As far as we can tell, Target has call center locations in Arizona and you can call during their open hours 24 hours, 7 days. Target has 3 phone numbers and 11 different ways to get customer help. We've compiled information about 800-591-3869 and ways to call or contact Target with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Target

Calling Target at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 800-591-3869. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Target Returns and Exchanges agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Target Once on the phone with Target's Returns and Exchanges department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Target in General

While 800-591-3869 is Target's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-440-0680 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Target help by calling them, is that other customers give their customer support at this number a 50% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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