Tampa Electric Customer Service

Phone Number & Contact Information

My Experience Calling 888-223-0800

By Christian Allen

Apr 2, 2024

Calling this number is not recommended unless you actually have an account with Tampa Electric or it's an emergency and you need to report a gas leak or power outage.

Calling this number is effective if you need to reach Tampa Electric, as the automated system lets you know that you have successfully reached Tampa Electric and asks you what the reason for your call is. It gives you a few suggestions, among them emergency reports.

I asked the system to start the process of setting up service, and it said that it could do that, but in order to proceed, I would need to confirm my identity by providing my full name, date of birth and Social Security number. Not being a genuine customer of Tampa Electric, I was unwilling to give that information and had hit a chokepoint. At that point, I hung up the phone rather than continue with information I wasn't willing to give.

Overall, I think this number is set up well and it's a good thing that it takes security seriously. The need to get personal information is clear given that the electric company needs to prevent fraudulent accounts from being opened, and it's also a good thing that people can use this number to report an outage or gas leak in an emergency situation. It's clear from this call that Tampa Electric does take its customers' security seriously.

Based on that, I would use this number for assistance if I were a genuine customer or genuine prospective customer of Tampa Electric.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

This is Tampa Electric's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tampa Electric agent. This phone number is Tampa Electric's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-223-0800 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Tampa Electric first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Tampa Electric has 1 phone number. It's not always clear what is the best way to talk to Tampa Electric representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tampa Electric. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tampa Electric. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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