How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TRS Recovery Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 1, then 2 then enter check number, date and amount
Below are some clips we've found from TRS Recovery Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling TeleCheck Services Inc.
To access your information, please have your routing and account number and a pen and paper available.
You may also need to provide your driver's license or Social Security number.
If you have Internet access, visit our website get assistance dot telecheck dot com.
To access your information as well as view other support options.
That website again is get assistance dot telecheck dot com.
For options in English, press one.
If you've been declined, press one."
Excerpt from a call with TRS Recovery Services
Saturday, February 24, 2024 2:26 PM
What are the hours and when should I call?
TRS Recovery Services operates the call center for this 800-697-9255 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 196 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TRS Recovery Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TRS Recovery Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TRS Recovery Services is Sunday.The most busy day to call is Monday, which averages 356% more phone calls by comparison.Again, this is based on a sample of 196 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call TRS Recovery Services is Wednesday.
Conclusion and closing notes
This is TRS Recovery Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TRS Recovery Services agent. This phone number is TRS Recovery Services's best phone number because 4,254 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-697-9255 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call TRS Recovery Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, TRS Recovery Services has 2 phone numbers. It's not always clear what is the best way to talk to TRS Recovery Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for TRS Recovery Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like TRS Recovery Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.