SunCom Phone Number

Calling SunCom customer service faster by GetHuman

800-786-7378
Customer service
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages.

Reasons customers like you called recently

Need a subsidy code that is locked to this carrier on a Motorola Razr v*
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Customer Number 800-786-7378 - by the Numbers

Phone number to dial800-786-7378
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication87%
Quality of help88%
Customer votes265
Information last updatedTue Jul 07 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

SunCom's Best Toll-Free/800 Customer Phone Number

This is SunCom's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SunCom agent. This phone number is SunCom's Best Phone Number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-786-7378 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call SunCom we recommend you tell us what issue you are having and then possibly contact them via phone. In total, SunCom has 1 phone number. It's not always clear what is the best way to talk to SunCom representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SunCom - by phone or otherwise

While 800-786-7378 is SunCom's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other SunCom customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact SunCom please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunCom.

What is GetHuman's Relationship to SunCom?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SunCom. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

SunCom Contact Info

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