How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Smithsonian Institute phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0, wait until you are transferred to a representative.
Here is how our research team describes the way the Smithsonian Institute phone system greets you: Safety and security requirements, press 1. For exhibition and theater tickets, press 2. For lost and found, press 3. For magazines, memberships, and collections, press 4. For customer service, press 0.
What are the hours and when should I call?
Smithsonian Institute operates the call center for this 202-633-1000 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Smithsonian Institute phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Smithsonian Institute staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Smithsonian Institute is Friday.The most busy day to call is Monday.Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Smithsonian Institute is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Smithsonian Institute staffs the call center well on Friday.
More Ways to Contact Smithsonian Institute Customer Service
There are of course other ways to contact Smithsonian Institute customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Smithsonian Institute provides this option.
Use the link to connect with customer service through Twitter
Smithsonian Institute, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Smithsonian Institute, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Smithsonian Institute customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Smithsonian Institute's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Smithsonian Institute agent. This phone number is Smithsonian Institute's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-633-1000 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Smithsonian Institute first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter or facebook. In total, Smithsonian Institute has 1 phone number. It's not always clear what is the best way to talk to Smithsonian Institute representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Smithsonian Institute. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Smithsonian Institute. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.