Shaw Communications Corporate Offices Phone Number
Corporate Offices
- Calls Shaw Communications's Corporate Offices department
- On average, callers wait 174.25 minutes to talk to a person when they call
- Call center hours are 24 hours, 7 days
- We recommend calling around 10:45am
- Some common reasons that visitors to GetHuman call Shaw Communications include Service problem, Cancel service, Change plan, Overcharge/Strange charge, and Technical support.
- Get a real live human at this number: Press 0, then 1, then 0, then 0 then 2.
- This is not the most popular Shaw Communications phone number (it's ranked #5). Most customers call 888-472-2222 for support.
What It's Like to Call Shaw Communications Phone Number 403-716-6000
Even though Shaw Communications was bought out by Rogers Communications, you can still use its 403-716-6000 phone number to try to get customer service if you have an existing account. When I dialed, I got a message stating that Shaw is being integrated with Rogers and there were no interruptions to service at this time.
In order to get any service from Shaw, you must already have an account, which you can confirm by entering the 10-digit mobile number that you provided when you signed up for services. If you don't have an account, you can stay on the line and get connected to a representative for assistance.
The wait took about three minutes before a representative did answer and confirm that I had reached a Shaw number under the Rogers umbrella. I chose to end the call there without speaking to the representative, as both companies are only open to Canadians. Being an American, I can't get service through Shaw, nor can I sign up for any repairs.
Overall, I think this is a fairly seamless integration. The automated system works perfectly, as it introduces Shaw as having become part of the Rogers corporate family and lets the customer know that they will still receive the same service they had previously received from Shaw. If the customer has questions about the Rogers-Shaw integration, they can press 8 and receive information about what the integration means for them and how they can expect things to move forward.
When using the menu, the customer has the same options they usually would, as the system offers to connect them to Shaw home and mobile phone services. Both can be used to connect to a live representative with minimal wait time, likely because the company offered multiple numbers before and now offers even more as a member of the Rogers family. Customers are given the option to confirm that they have an account with Shaw, but it doesn't serve as a chokepoint of any kind. If a customer doesn't have the number available or doesn't want to provide it, they can still get through to a representative.
I can't give a complete picture of how effective the Shaw customer service team is because of my status as an American who isn't eligible for services from a Canadian company. But from what I saw from the automated system's integration, I was very impressed. If I was an eligible customer for Shaw or Rogers' media services, I would definitely use this number to get assistance.
Other customers got on the phone recently because:
Shaw Communications Corporate Offices Phone Number 403-716-6000 - Info & Statistics
Shaw Communications's 403-716-6000 Corporate Offices Number
This Shaw Communications phone number is ranked #5 out of 5 because 6,738 Shaw Communications customers tried our tools and information and gave us feedback after they called. The reason customers call 403-716-6000 is to reach the Shaw Communications Corporate Offices department for problems like Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support. As far as we can tell, Shaw Communications has call center locations in null and you can call during their open hours 24 hours, 7 days. Shaw Communications has 5 phone numbers and 10 different ways to get customer help. We've compiled information about 403-716-6000 and ways to call or contact Shaw Communications with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Shaw Communications
Calling Shaw Communications at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 403-716-6000. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Shaw Communications Corporate Offices agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Shaw Communications Once on the phone with Shaw Communications's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Shaw Communications in General
While 403-716-6000 is Shaw Communications's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-472-2222 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Shaw Communications help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.