How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Securian Financial Group phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Securian Financial Group number should go right to a real human being
Below are some clips we've found from Securian Financial Group's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"To ensure quality service and as a record of the call, your conversation may be recorded or monitored.
Thank you for calling Securian Financial.
We offer insurance, investment, and retirement solutions that give you the confidence to make every moment count.
If you're calling about a claim, press one. Otherwise, please enter the numeric portion of your policy, plan, or contract number."
Excerpt from a call with Securian Financial Group
Thursday, February 8, 2024 3:10 PM
In fact, much of this information on this page is superfluous because this Securian Financial Group phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Securian Financial Group operates the call center for this 833-810-8260 phone number Mon-Fri 7am-6pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Securian Financial Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Securian Financial Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Securian Financial Group is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Securian Financial Group is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Securian Financial Group staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Securian Financial Group number?
Below is a sample of recent calls to Securian Financial Group, and their purpose. Are any of these similar to the reason you are trying to call?
Missing payment forms: "I never received any forms to continue the payments while I'm unable to work."
- From a call lasting 11m 12s , Feb 8, 2024 3:10 PM
More Ways to Contact Securian Financial Group Customer Service
There are of course other ways to contact Securian Financial Group customer service besides the phone. Below we list the best ones, by medium.
Use this link to submit your customer service issue online
As a last, sometimes only, resort- Securian Financial Group customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Securian Financial Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Securian Financial Group agent. This phone number is Securian Financial Group's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 833-810-8260 include and other customer service issues. Rather than trying to call Securian Financial Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Securian Financial Group has 1 phone number. It's not always clear what is the best way to talk to Securian Financial Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Securian Financial Group. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Securian Financial Group. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.