Sears Sears Return Service Phone Number

Hold time now: 13 mins (avg 13)
Best time to call: 3pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Sears phone number (it's ranked #6). Most customers call 800-479-5899 for support: Click here for best option

Other customers got on the phone recently because:

Need to purchase air conditioner and have Sears install it.
I need to request to receive a writin (paper) confirming I did have a maintenence agree...
My name is Gary Cohen, I just sent you a message, I can't get text on my phone. So tha...
I ordered a jacket & it is too small. I am returning the jacket & would like a return...
Got email my account is going to collection service. I do not have an account with you...
Kenmore elite refrigerator model ***.*****.*** has stopped cooling. Apparently freon le...
UNSUBSCRIBE ***************************@***.com
Unsubscribe from all marketing ******nedmac*@att. Com
I have a Kenmore Elite Freezer, model ****.*****.*** and serial ****KR***** that I beli...
Our mattress is sinking that we purchased from Sears. My husband and I are of average w...
Need to speak to customer service in regards to a refund on a vacum.
My half inch drive craftsman ratchet is starting to slip. I need a replacement. How do...
I need a new *** inch drive ratchet. My ratchet is starting to slip.
My refrigerator was purchased in October and the refrigerator is not working properly...

Help me with my issue

Sears Sears Return Service Phone Number 800-349-4358 - Info & Statistics

Phone number to dial800-349-4358
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingSears Return Service
Call center hoursMon-Fri 8am-8pm EST
Best time to dial3pm
Navigate phone maze to a humanDirect to human
Average wait13
Current wait13
Rank (among phone numbers)6
Rank (overall)6
Alternate methodsphone or email or facebook or web or twitter
Quality of communication56%
Quality of help83%
Customer votes2,858
Best phone number800-479-5899
Information last updatedWed Jan 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Sears's 800-349-4358 Sears Return Service Number

This Sears phone number is ranked #6 out of 8 because 70,770 Sears customers tried our tools and information and gave us feedback after they called. The reason customers call 800-349-4358 is to reach the Sears Sears Return Service department for problems like Refund a Charge, Return an Order, Warranty Claim, Schedule Appointment, Device Support. As far as we can tell, Sears has call center locations in Arizona or Washington and you can call during their open hours Mon-Fri 8am-8pm EST. Sears has 8 phone numbers and 12 different ways to get customer help. We've compiled information about 800-349-4358 and ways to call or contact Sears with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sears

Calling Sears at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sears Sears Return Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sears's Sears Return Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Sears in General

While 800-349-4358 is Sears's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-479-5899 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sears help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Sears Contact Info

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