Toll-free·Calls Customer Service·Most popular ScoreSense number
Q:How do I get a live human at ScoreSense?
A:Press 4
Q:Does ScoreSense offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-5pm, Sun noon-6pm CST.The least busy day is Friday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this ScoreSense phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4
Below are some clips we've found from ScoreSense's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Hi. Thank you for calling ScoreSense.
To securely locate your account, please enter your Social Security number."
Excerpt from a call with ScoreSense
Saturday, April 6, 2024 7:18 PM
The first phone menu
"Hi. Thank you for calling ScoreSense.
To securely locate your account, please enter your Social Security number.
I'm sorry. I didn't catch that.
To securely locate your account, please enter your Social Security number.
If you wish to cancel your membership, please press one.
To speak with a credit expert, please press two."
Excerpt from a call with ScoreSense
Saturday, April 6, 2024 7:18 PM
What are the hours and when should I call?
ScoreSense operates the call center for this 800-972-7204 phone number Mon-Fri 8am-8pm, Sat 8am-5pm, Sun noon-6pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 644 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ScoreSense phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ScoreSense staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ScoreSense is Friday.The most busy day to call is Monday.Again, this is based on a sample of 644 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call ScoreSense is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ScoreSense staffs the call center well on Friday.
Why call this ScoreSense number?
Below is a sample of recent calls to ScoreSense, and their purpose. Are any of these similar to the reason you are trying to call?
Cancellation request: "Yeah. I just need to cancel it out because this phone keep backing up, and I don't want it to go out."
- From a call lasting 8m 2s , Jan 13, 2024 10:12 PM
Cancellation request: "I wanted to cancel my subscription."
- From a call lasting 3m 49s , Jan 13, 2024 10:07 PM
More Ways to Contact ScoreSense Customer Service
There are of course other ways to contact ScoreSense customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and ScoreSense will reply our your email.
Conclusion and closing notes
This is ScoreSense's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ScoreSense agent. This phone number is ScoreSense's best phone number because 3,864 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-972-7204 include Check credit score, Fix credit score, Question, Complaint and other customer service issues. Rather than trying to call ScoreSense first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, ScoreSense has 1 phone number. It's not always clear what is the best way to talk to ScoreSense representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ScoreSense. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ScoreSense. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.