San Diego Gas & Electric Co Customer Service

Phone Number & Contact Information

800-411-7343
Toll-free·Calls Customer Service·Most popular San Diego Gas & Electric Co number
Q:How do I get a live human at San Diego Gas & Electric Co?
A:Do not push anything, just remain on the line.
Q:Does San Diego Gas & Electric Co offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-8pm, Sat 7am-6pm EST. The least busy day is Tuesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this San Diego Gas & Electric Co phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not push anything, just remain on the line.
Here is how our research team describes the way the San Diego Gas & Electric Co phone system greets you: For emergencies, press 1. For outages, press 2. For residential, press 3. For business, press 4.

What are the hours and when should I call?

San Diego Gas & Electric Co operates the call center for this 800-411-7343 phone number Mon-Fri 7am-8pm, Sat 7am-6pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this San Diego Gas & Electric Co phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like San Diego Gas & Electric Co staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call San Diego Gas & Electric Co is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call San Diego Gas & Electric Co is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that San Diego Gas & Electric Co staffs the call center well on Tuesday.

More Ways to Contact San Diego Gas & Electric Co Customer Service

There are of course other ways to contact San Diego Gas & Electric Co customer service besides the phone. Below we list the best ones, by medium.
Live Chat
https://www.sdge.com/residential/customer-service/contact-us - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, San Diego Gas & Electric Co provides this option.
X (formerly Twitter)
@SDGE - Customer Service
Use the link to connect with customer service through Twitter
San Diego Gas & Electric Co, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
San Diego Gas & Electric Co's website
https://www.sdge.com/residential/customer-service/contact-us - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- San Diego Gas & Electric Co customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is San Diego Gas & Electric Co's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a San Diego Gas & Electric Co agent. This phone number is San Diego Gas & Electric Co's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-7343 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call San Diego Gas & Electric Co first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, San Diego Gas & Electric Co has 1 phone number. It's not always clear what is the best way to talk to San Diego Gas & Electric Co representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for San Diego Gas & Electric Co. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like San Diego Gas & Electric Co. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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