SafeLink Troubleshooting Phone Number

800-867-7183
Hold time now: 37 mins (avg 26)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1, then keep pressing 0 until you are transferred
This is not the most popular SafeLink phone number (it's ranked #2). Most customers call 800-378-1684 for support: Click here for best option

Other customers got on the phone recently because:

I lost my sefelink phone and need a new one. What can I do to get a new one ? I have no...
Want to apply for the free phone
my TCL cell phone was lost, now it is not working. The screen is black and cracked...
I forgot my enrollment ID number to log into my account I lost my cell phone and need...
I have * Lifeline phones. I first one * is **********. The *nd * is ********** which...
My SafeLink*TracFone was stolen I would like SafeLink to send me a replacement SIM card...
I left my phone in a taxi. I cancelled my service. Now I need to get another phone. I’v...
I lost my phone and need new phone
My name is John S Schmalberger and I am trying to transfer my number to safe link from...
most unsatisfied customer ever my phone is ** days old its ruined to date i have used m...
I'm trying to appy for safelink service.But having issues. I get snap and Medicaid asstanice
It's about my phone service, I have questions.!
I alrdy was told by LifeLine that I qualified for a free flip phone from you. My name i...
I have a new Samsung A** *g phone. I bought it new and have lifeline services through s...

Help me with my issue

SafeLink Troubleshooting Phone Number 800-867-7183 - Info & Statistics

Phone number to dial800-867-7183
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTroubleshooting
Call center hoursMon-Sat 8am-10pm, Sun 8am-7pm EST
Best time to dial9am
Navigate phone maze to a humanPress 1, then keep pressing 0 until you are transferred
Average wait26
Current wait37
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web or email
Quality of communication63%
Quality of help53%
Customer votes27,455
Best phone number800-378-1684
Information last updatedTue May 17 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

SafeLink's 800-867-7183 Troubleshooting Number

This SafeLink phone number is ranked #2 out of 4 because 338,994 SafeLink customers tried our tools and information and gave us feedback after they called. The reason customers call 800-867-7183 is to reach the SafeLink Troubleshooting department for problems like Check Application Status, Lost or Broken Phone, Activate Account, Device Support, Technical Support. As far as we can tell, SafeLink has call center locations in California or Georgia or India and you can call during their open hours Mon-Sat 8am-10pm, Sun 8am-7pm EST. SafeLink has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 800-867-7183 and ways to call or contact SafeLink with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling SafeLink

Calling SafeLink at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from SafeLink Troubleshooting can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with SafeLink's Troubleshooting department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting SafeLink in General

While 800-867-7183 is SafeLink's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-378-1684 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach SafeLink help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

SafeLink Contact Info

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