Toll-free · Just call, leave a message if you don't get a human, they ACTUALLY will call you back! · Please hold, and the next available representative will handle your call.
Toll-free · Reader's Digest-book orders · To place a new order, press 1. Otherwise, I will try my best to help you today. If you have your account number, press 2. If not, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Reader's Digest phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:At the first menu, you must choose an option 1-2. Next, you must choose an option 1-2. Then press 0.
Here is how our research team describes the way the Reader's Digest phone system greets you: If you are calling about magazines, press or say 1. If you are calling about books, press or say 2.
Below are some clips we've found from Reader's Digest's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling Reader's Digest.
In order to route your call, I'll need to know what type of product you're calling about.
If you're calling about magazines, press or say one."
Excerpt from a call with Reader's Digest
Saturday, March 23, 2024 3:20 PM
The first phone menu
"Thank you for calling Reader's Digest.
In order to route your call, I'll need to know what type of product you're calling about.
If you're calling about magazines, press or say one.
That wasn't a valid option. Press or say one if you're calling about a magazine or two if you're calling about a book."
Excerpt from a call with Reader's Digest
Tuesday, February 6, 2024 1:25 PM
What are the hours and when should I call?
Reader's Digest operates the call center for this 877-732-4438 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 537 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Reader's Digest phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Reader's Digest staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Reader's Digest is Sunday.The most busy day to call is Monday, which averages 908% more phone calls by comparison.Again, this is based on a sample of 537 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Reader's Digest is Friday.
Why call this Reader's Digest number?
Below is a sample of recent calls to Reader's Digest, and their purpose. Are any of these similar to the reason you are trying to call?
Confirmation of completion: "Are we done then?"
- From a call lasting 6m 33s , Apr 8, 2024 7:17 PM
Unwanted book received: "You sent me a book that I didn't order, I don't wanna have to pay for it."
- From a call lasting 11m 26s , Apr 1, 2024 8:43 PM
Unsolicited book received: "I received a Reader's Digest book that I never ordered and want to stop it."
- From a call lasting 4m 43s , Mar 23, 2024 4:16 PM
Gift subscription not received: "I ordered a gift subscription on February third, but it never arrived at the address for Jason Westbrook."
- From a call lasting 3m 48s , Mar 23, 2024 3:20 PM
No account registration: "I don't have an account."
- From a call lasting 2m 1s , Mar 20, 2024 10:01 PM
Concern about scam call: "I'm trying to find out if he's illegitimate, he keeps calling about winning a sweepstakes I never signed up for."
- From a call lasting 3m 8s , Mar 18, 2024 7:23 PM
Renewing subscription: "Wanted to renew the discount service."
- From a call lasting 4m 6s , Mar 18, 2024 5:14 PM
Issue with magazine delivery: "I've been waiting and waiting and waiting to get my copy of Reader's Digest."
- From a call lasting 5m 4s , Mar 16, 2024 2:14 PM
Reporting scam attempt: "I'm calling to let y'all know that someone is trying to use your name to scam people."
- From a call lasting 6m , Mar 15, 2024 9:51 PM
Change of address request: "I need to give you a change of address."
- From a call lasting 5m 1s , Mar 15, 2024 8:45 PM
More Ways to Contact Reader's Digest Customer Service
There are of course other ways to contact Reader's Digest customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Reader's Digest will reply our your email.
As a last, sometimes only, resort- Reader's Digest customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Reader's Digest's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Reader's Digest agent. This phone number is Reader's Digest's best phone number because 19,650 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-732-4438 include Update Account Info, Transfer Service, Refund a Charge, Cancel Subscription, Return an Order and other customer service issues. The Reader's Digest call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, Reader's Digest has 3 phone numbers. It's not always clear what is the best way to talk to Reader's Digest representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Reader's Digest. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Reader's Digest. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.