Pogo - EA Games Customer Service
Phone Number & Contact Information
How to contact Pogo - EA Games Customer Service
The Editor's Notes on Calling Pogo - EA Games
Pogo EA Games is an online gaming company that has been around since 1998 and has developed partnerships with many large game companies. As a major player in the online games industry, it is not surprising that Pogo EA Games receives a lot of requests for customer support.
Pogo EA Games does not have a phone number for players to call. Instead, Pogo EA Games players must first submit their requests online and, depending on the game and the concern, may receive a call back from a customer support agent.
Why Do People Contact Pogo EA Games Customer Support?
People contact Pogo EA Games customer support for a variety of reasons, including:
- Troubleshooting and technical support
- Help with online purchases
- Billing issues
- Reporting account hacks
- Reporting abuse or threats from other players
- Subscription issues
Best Practices for Contacting Pogo EA Games Customer Service
There are several things that you can do to help ensure that your request for Pogo EA Games customer service is handled quickly and professionally:
- Visit Pogo EA Games' customer support page and search the contact us menu for the appropriate games and concerns that you are having. This process can take awhile, but it is necessary to ensure that you will be offered appropriate assistance.
- Take screenshots that prove your case or that illustrate your concern. You may need them as you work with Pogo's customer service team.
- State your case clearly, respectfully and concisely in your request. As most games are free to play, it is important that you make it easy for Pogo's customer service agents to help you.
- If you request a callback, have pen and paper handy during the call so that you can take notes. These can come in handy if you have to escalate your case.
How do Consumers Feel About Contacting Pogo EA Games Customer Service?
There does not appear to be a pattern of reports online or in the news media regarding customer service for Pogo. While it is true that many users would be happier with a direct phone number for calling Pogo, it does appear that the customer service being offered is of high enough quality that users are not complaining.
What Kind of Issues can Pogo EA Games Customer Service Representative Resolve?
Pogo EA Games customer service can resolve most customer issues including problems with billing and subscription fees, conflicts between players, hacked accounts and providing technical support and troubleshooting services.
What Can't Be Resolved by Pogo EA Games Customer Service?
Sometimes, there are conflicts between Pogo EA Games game and your devices or operating systems. In such cases there is generally very little that a customer service agent can do to resolve it, although he or she may be able to recommend a workaround. It will be up to you to address the problem on your own, which may involve replacing your device or operating system.
Customer service representatives are not referees and you may not be able to get the customer service agent to resolve interpersonal conflicts between you and other players. While Pogo EA Games will get in involved in cases where there are threats involved or other violations of terms of service, you are expected to work out interpersonal conflicts on your own.
What Should You Do If You Have an Unsuccessful Call with Pogo EA Games?
If your call with Pogo EA Games does not resolve your issue or answer your question, don't give up. You may still have options.
First, review the notes from your call with Pogo EA Games. You may be able to identify an area of miscommunication or misunderstanding.
Next, request a second phone call or open another support ticket. Explain that this is your second contact and, if necessary, explain your concern again.
If your second contact does not resolve your case, try getting in touch with Pogo in another way. Live chat is one option, and Pogo also has online message boards that allow players to provide assistance to each other.
Conclusion and closing notes
You came here to see Pogo - EA Games's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Pogo - EA Games agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Pogo - EA Games anyways and help you with your issue. Over the last 18 months, 6,732 customers like you have come in search of a phone number for Pogo - EA Games and helped us confirm they don't have one. Common reasons that people try to call Pogo - EA Games customer support department include Problem With the App, Recover Account, Banned Account, In Game Problem, Refund a Charge and other customer service issues. Rather than trying to call Pogo - EA Games first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Pogo - EA Games doesn't have any phone numbers. It's not always clear what is the best way to talk to Pogo - EA Games representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Pogo - EA Games Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Pogo - EA Games, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Pogo - EA Games customers like yourself.
GetHuman does not provide call center services or customer support operations for Pogo - EA Games. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pogo - EA Games. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.