How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Pittsburgh Post-Gazette phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0
Below are some clips we've found from Pittsburgh Post-Gazette's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the Pittsburgh Post Gazette customer service center.
Please be aware that the Post Gazette only publishes print edition on Thursdays and Sundays.
Customer can still access the electronic edition of the paper at p g e dot post dash cassette dot com or visit post dash cassette dot com for all of your news."
Excerpt from a call with Pittsburgh Post-Gazette
Friday, February 23, 2024 4:01 PM
The first phone menu
"Welcome to the Pittsburgh Post Gazette customer service center.
Please be aware that the Post Gazette only publishes print edition on Thursdays and Sundays.
Customer can still access the electronic edition of the paper at p g e dot post dash cassette dot com or visit post dash cassette dot com for all of your news.
If that's not why you're calling, which of these can I help you with?
A new subscription, a delivery problem, your online subscription, your account, a vacation hold, or if you need another department, just say transfer.
I am not sure what I can help you with. Here are the choices again.
For a new subscription, press one.
For a delivery problem, press two."
Excerpt from a call with Pittsburgh Post-Gazette
Friday, February 23, 2024 4:01 PM
What are the hours and when should I call?
Pittsburgh Post-Gazette operates the call center for this 800-228-6397 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 515 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pittsburgh Post-Gazette phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pittsburgh Post-Gazette staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pittsburgh Post-Gazette is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 515 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Pittsburgh Post-Gazette is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Pittsburgh Post-Gazette number, but it is also the day with the shortest hold times.
Why call this Pittsburgh Post-Gazette number?
Below is a sample of recent calls to Pittsburgh Post-Gazette, and their purpose. Are any of these similar to the reason you are trying to call?
Informing about deceased neighbor: "Just wanted you guys to be aware that he has passed, and he has absolutely no next of kin."
- From a call lasting 8m 21s , Feb 28, 2024 2:41 PM
Assistance with app login: "I had to redownload the app because the app wasn't updating or opening."
- From a call lasting 7m 58s , Feb 23, 2024 4:01 PM
Conclusion and closing notes
This is Pittsburgh Post-Gazette's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pittsburgh Post-Gazette agent. This phone number is Pittsburgh Post-Gazette's best phone number because 3,090 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-228-6397 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Pittsburgh Post-Gazette first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pittsburgh Post-Gazette has 1 phone number. It's not always clear what is the best way to talk to Pittsburgh Post-Gazette representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Pittsburgh Post-Gazette. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pittsburgh Post-Gazette. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.