How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this People Magazine phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at the first menu.
Here is how our research team describes the way the People Magazine phone system greets you: To order a new subscription, say "New subscription." Otherwise, I will need your 10-digit account number.
Below are some clips we've found from People Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling customer service. Our call center is closed.
However, our automated system is available to assist you with many common transactions.
To use our automated system, please stay on the line.
Otherwise, you may try your call again or visit our website Please consult your magazine or the Internet for the specific web address.
For quality assurance purposes, this call may be monitored or recorded.
Welcome to the People customer service system. I'll do my best to help you today.
And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment, or perform several other transactions in our automated voice system.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters PPL.
On your billing or renewal statement, it's the first ten
I wanna make sure I heard you correctly.
Please answer yes or no. Did you say one?
My mistake. Let's try again."
Excerpt from a call with People Magazine
Sunday, January 7, 2024 4:16 PM
They may ask you to say or enter information
"Main menu.
To change your address, press or say one. To check your subscription expire date, press or say two."
Excerpt from a call with People Magazine
Friday, April 12, 2024 10:17 PM
They may need to look up your account
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the People customer service system. I'll do my best to help you today.
And if I can't, I'll transfer you to someone who can.
You will be able to change your address, make a payment, or perform several other transactions in our automated voice system.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your ten digit account number.
You can find your account number on the mailing label of your magazine.
Billing, or renewal statement. On your mailing label, it's the ten digit number that appears on the second line of the label right after the letters PPL.
On your billing or renewal statement, it's the first ten numbers following the letters PPL.
If you need a minute to get your magazine or find the number, just say hang on, and I'll wait for you.
If you can find the number, say, I can't find it.
Please say or key in your account number now.
The name we have on file for this account is Anne Sealyer.
Is that correct? Press Let me look up your account information."
Excerpt from a call with People Magazine
Friday, April 12, 2024 10:17 PM
What are the hours and when should I call?
People Magazine operates the call center for this 800-541-9000 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 902 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this People Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like People Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call People Magazine is Sunday.The most busy day to call is Monday, which averages 615% more phone calls by comparison.Again, this is based on a sample of 902 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call People Magazine is Thursday.
Why call this People Magazine number?
Below is a sample of recent calls to People Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Renewal with discount inquiry: "Do you have a rate for senior citizens?"
- From a call lasting 12m 48s , Apr 12, 2024 10:17 PM
Subscription renewal inquiry: "I just wanted to check the rate that I had just finished paying."
- From a call lasting 6m 52s , Apr 10, 2024 6:15 PM
Issue not received: "I did not get last week's issue."
- From a call lasting 5m 44s , Apr 2, 2024 8:08 PM
Question about subscription cost: "I probably won't get it anymore because it's a that's a lot."
- From a call lasting 7m 23s , Apr 2, 2024 7:14 PM
Issue with subscription payment: "She paid at the end of February but hasn't received the magazine yet."
- From a call lasting 10m 34s , Apr 1, 2024 10:58 PM
Change account address: "I need to change the address on the account."
- From a call lasting 3m 22s , Apr 1, 2024 4:04 PM
Renewal rate inquiry: "I have the renewal notice that says I would pay two dollars and sixty cents an issue, And last year, I paid a dollar eighty four, I believe it was."
- From a call lasting 9m 26s , Mar 29, 2024 8:03 PM
Missing magazine delivery: "I didn't receive a magazine last week."
- From a call lasting 4m 12s , Mar 28, 2024 7:19 PM
Unauthorized magazine subscription: "I didn't order this, and I wanna cancel it."
- From a call lasting 4m 33s , Mar 28, 2024 3:57 PM
Issue not received: "I did not receive a People magazine last week."
- From a call lasting 3m 20s , Mar 28, 2024 12:18 AM
More Ways to Contact People Magazine Customer Service
There are of course other ways to contact People Magazine customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- People Magazine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is People Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a People Magazine agent. This phone number is People Magazine's best phone number because 51,774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-541-9000 include Cancel Service, Billing Inquiry, Renewal, Delivery Problem, Change of Address and other customer service issues. The People Magazine call center that you call into has employees from Philippines and is open 24 hours, 7 days according to customers. In total, People Magazine has 1 phone number. It's not always clear what is the best way to talk to People Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for People Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like People Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.