PennyMac Loan Services Customer Service

Contact PennyMac Loan Services & solve common issues

Use PennyMac Loan Services's Phone Number

PennyMac Loan Services's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about PennyMac Loan Services. Below you will also find the phone and non-phone-based contact information we've gathered.

PennyMac Loan Services: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for PennyMac Loan Services.
There's more!
Click below to show 4 more questions, answers, and complete guides to common PennyMac Loan Services customer support problems.

Contacting PennyMac Loan Services customer support

Below you can compare and contrast the 2 ways to contact PennyMac Loan Services by looking at which ones are the fastest and which ones other customers recommend the most for solving PennyMac Loan Services customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact PennyMac Loan Services across the following channels: Phone.

Phone number / contactWaitVotes
800-777-4001
Customer Service
3 mins52
866-601-3518
Privacy
69 mins8

Recent reasons customers contacted PennyMac Loan Services:

I need to find out the name of the homeowners insurance and policy number.
On December * I sent two payments, one by mistake. Could I have that extended to my Jan...
I'm trying to confirm that my old insurance is cancelled (traveler's) and both of my n...
November payment was ***.** which is what I have been paying. December payment is...
Hello, I need to speak to someone that is a pro in CHANGE OF COLLATERAL AND THE RENOVAT...
My real estate taxes and insurance rates went up by **% last year. This increased my mo...
It is about my refund. It was on or @ * Feb. **** that I called your office to refund...
Pennymac has handled my existing mortgage for the past ** years. A new updated app for...
I cannot get into online service.*I am not stupid. I know how to register and log in.*I...
Website will not load any of my loan information once I am logged in. I need to know my...
I have been placed on hold three times for more than ** minutes, and my call just dropp...
Have been trying to make a payment for over * hours and no one will answer the phone an...
Make payment can't call directly from M*xico and need a made my monthly payment
cant log into my account. the web page directs me to the register page. once i fill out...

Help me with my issue

Does GetHuman work with PennyMac Loan Services?

GetHuman does not work with PennyMac Loan Services's customer support operations, directly or in any other way. GetHuman has no partnership or relation to PennyMac Loan Services at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check PennyMac Loan Services's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting PennyMac Loan Services at a Glance

PennyMac Loan Services has no chat option
PennyMac Loan Services has no customer email
PennyMac Loan Services has no help forum
PennyMac Loan Services has no twitter handle
PennyMac Loan Services has no facebook page
Contact information overview

Answered on this page:

What are the eligibility criteria for a PennyMac loan?
What documents do I need to provide for a loan application?
What types of loans does PennyMac offer?
Solutions to common issues

Contacting Other Companies

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