Pennsylvania Unemployment Claims Customer Service

Phone Number & Contact Information

888-313-7284
Toll-free·Calls Customer Service·Most popular Pennsylvania Unemployment Claims number
Q:How do I get a live human at Pennsylvania Unemployment Claims?
A:For the UC Service Center
Q:Does Pennsylvania Unemployment Claims offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-4:30pm EST. The least busy day is Friday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Pennsylvania Unemployment Claims phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For the UC Service Center
Below are some clips we've found from Pennsylvania Unemployment Claims's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the Pennsylvania unemployment Compensation Service Center. All other callers, please stay on the line. If you believe someone received benefit payments under your identity without your permission, you should not wait for a revised ten ninety nine g to file your taxes. Per the IRS, you can move forward with filing your taxes, reporting only your true income, and not fraudulent income reported in your name. To file a claim, press one. To reopen an existing claim, speak to a representative about your claim, or to ask a question about unemployment compensation, press two."
Excerpt from a call with Pennsylvania Unemployment Claims
Thursday, February 29, 2024 7:52 PM
The first phone menu
"Welcome to the Pennsylvania unemployment Compensation Service Center. All other callers, please stay on the line. The ten ninety nine g forms for recipients of PA unemployment compensation payments, PA pandemic unemployment assistance, and PA reemployment trade adjustment assistance payments, are tentatively scheduled to be mailed on January thirty first Only the UC and PUA ten ninety nine g forms are available to download online. If you believe someone received benefit payments under your identity without your permission, you should not wait for a revised ten ninety nine g to file your taxes. Per the IRS, you can move forward with filing your taxes, reporting only your true income, and not fraudulent income reported in your name. If you have an existing TRA claim, and wish to file for benefits or would like information on please enter your nine digit Social Security number.
To file a claim, press one.
To reopen an existing claim, speak to a representative about your claim, or to ask a question about unemployment compensation, press two."
Excerpt from a call with Pennsylvania Unemployment Claims
Thursday, February 29, 2024 7:52 PM

What are the hours and when should I call?

Pennsylvania Unemployment Claims operates the call center for this 888-313-7284 phone number Mon-Fri 8:30am-4:30pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 78 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pennsylvania Unemployment Claims phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pennsylvania Unemployment Claims staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Pennsylvania Unemployment Claims is Friday. The most busy day to call is Monday, which averages 800% more phone calls by comparison. Again, this is based on a sample of 78 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Pennsylvania Unemployment Claims is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pennsylvania Unemployment Claims staffs the call center well on Friday.

Why call this Pennsylvania Unemployment Claims number?

Below is a sample of recent calls to Pennsylvania Unemployment Claims, and their purpose. Are any of these similar to the reason you are trying to call?
Checking on claim status: "I was calling just to check-in to see if any progress was made on my claim."
- From a call lasting 9m 56s , Feb 29, 2024 7:52 PM

More Ways to Contact Pennsylvania Unemployment Claims Customer Service

There are of course other ways to contact Pennsylvania Unemployment Claims customer service besides the phone. Below we list the best ones, by medium.
Email
UCHelp@pa.gov - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Pennsylvania Unemployment Claims will reply our your email.
Pennsylvania Unemployment Claims's website
As a last, sometimes only, resort- Pennsylvania Unemployment Claims customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pennsylvania Unemployment Claims's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pennsylvania Unemployment Claims agent. This phone number is Pennsylvania Unemployment Claims's best phone number because 16,062 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-7284 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Pennsylvania Unemployment Claims first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Pennsylvania Unemployment Claims has 1 phone number. It's not always clear what is the best way to talk to Pennsylvania Unemployment Claims representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pennsylvania Unemployment Claims. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pennsylvania Unemployment Claims. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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