How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Oxford Health Plans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, say "something else", then "benefits". For Provider's Service Department.
What are the hours and when should I call?
Oxford Health Plans operates the call center for this 800-666-1353 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oxford Health Plans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oxford Health Plans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Oxford Health Plans is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Oxford Health Plans is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Oxford Health Plans number, but it is also the day with the shortest hold times.
Conclusion and closing notes
This is Oxford Health Plans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oxford Health Plans agent. This phone number is Oxford Health Plans's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-666-1353 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Oxford Health Plans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oxford Health Plans has 3 phone numbers. It's not always clear what is the best way to talk to Oxford Health Plans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Oxford Health Plans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oxford Health Plans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.