Just push 0 right away; there's a little wait, but nothing compared to the toll free number! · To cancel a booking, press 1. For help with flight credits, press 2. If the airline changed your booking, press 3. To change your booking, press 4. To resend a confirmation email, press 5. For questions about billing or something else, press 6.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Orbitz phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then press 6. Next, press 2. Next, press 0, then press 3.
Here is how our research team describes the way the Orbitz phone system greets you: To cancel a booking, press 1. For help with flight credits, press 2. If the airline changed your booking, press 3. To change your booking, press 4. To resend a confirmation email, press 5. For questions about billing or something else, press 6.
Below are some clips we've found from Orbitz's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Morbid's.
Press one for English.
Your call may be
recorded or monitored to train agents, ensure a quality experience, and help resolve any questions you may have.
For more info on how we use Call recordings, view the privacy statement on our website.
Select an option when you hear it, and I'll get you to the right place for help.
To cancel a booking, press one. For help with flight credit, press two."
Excerpt from a call with Orbitz
Thursday, January 18, 2024 12:19 AM
They may need the phone number on your account
"Thank you for calling Morbid's.
Press one for English.
Your call may be recorded or monitored to trained agents, ensure a quality experience, and help resolve any questions you may have.
For more info on how we use call recordings, view the privacy statement on our web site.
Select an option.
Got it. Change a booking. To better help you, we need to know what type of booking you have.
If you know the phone number associated with your booking, please press one."
Excerpt from a call with Orbitz
Thursday, January 18, 2024 12:29 AM
They may ask you to enter information with the dial pad
"To get you to the right place, please enter your itinerary number followed by the pound key."
Excerpt from a call with Orbitz
Friday, February 9, 2024 11:43 PM
What are the hours and when should I call?
Orbitz operates the call center for this 844-803-5578 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 604 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Orbitz phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Orbitz staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Orbitz is Sunday.The most busy day to call is Friday, which averages 91% more phone calls by comparison.Again, this is based on a sample of 604 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Orbitz is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Orbitz staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why call this Orbitz number?
Below is a sample of recent calls to Orbitz, and their purpose. Are any of these similar to the reason you are trying to call?
Using United travel credit: "I have a flight credit from United and want to use it to book a flight to Boston from Denver through Orbitz."
- From a call lasting 29m 44s , Mar 26, 2024 10:35 PM
Refund for unused car insurance: "I need to get a refund for the policy since I did not rent the car."
- From a call lasting 25m 19s , Mar 25, 2024 2:36 PM
Assistance for brother: "I'm calling for my brother, Kevin."
- From a call lasting 4m 37s , Mar 16, 2024 10:40 PM
Refund request for hotel: "I want to know if there is a way I can get my money back for the two days I booked at the hotel because my wife hates the room."
- From a call lasting 8m 39s , Mar 12, 2024 11:16 PM
Cancellation policy inquiry: "I've booked the room but my wife doesn't want to stay here, what's the cancellation policy?"
- From a call lasting 4m 29s , Mar 12, 2024 11:05 PM
Flight and car rental inquiry: "I have a few for flight from Trenton, April fifteen. To Fort Myers. For a tour, April twenty six. They find it. No. I want find price and order car too, rental."
- From a call lasting 6m 12s , Mar 3, 2024 5:38 PM
Flight confirmation email: "I haven't received a confirmation email with the itinerary or anything."
- From a call lasting 7m 49s , Feb 20, 2024 4:53 PM
Reservation assistance: "I need to make two main questions on reservation."
- From a call lasting 26m 27s , Feb 16, 2024 2:59 PM
Booking mistake assistance: "I made a a reservation by mistake in a wrong city."
- From a call lasting 12m 59s , Feb 15, 2024 7:19 AM
Traveling with underage nephew: "Can my seventeen-year-old nephew fly with just his school ID within the USA?"
- From a call lasting 6m 33s , Feb 9, 2024 11:43 PM
More Ways to Contact Orbitz Customer Service
There are of course other ways to contact Orbitz customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Orbitz provides this option.
Orbitz, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Orbitz customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Orbitz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Orbitz agent. This phone number is Orbitz's best phone number because 46,926 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-803-5578 include Make a Booking, Change Booking, Find Itinerary, Update Account Info, Refund a Charge and other customer service issues. The Orbitz call center that you call into has employees from Illinois, Arizona, India and is open 24 hours, 7 days according to customers. In total, Orbitz has 2 phone numbers. It's not always clear what is the best way to talk to Orbitz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Orbitz. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Orbitz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.