Optimum Customer Service Phone Number #2: 516-364-8400

Optimum Customer Service Phone Number

516-364-8400
Hold time now: 35 mins (avg 11)
Best time to call: 2:15pm
New customers: 888-858-0822
Best Optimum Phone Number

Optimum Phone Number 516-364-8400 - Info & Statistics

Phone number to dial516-364-8400
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanDirect to human
Average wait11
Current wait35
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication43%
Quality of help67%
Customer votes21,542
Best phone number800-868-9840
Information last updatedWed Oct 18 2017 10:00:00 GMT+0000 (UTC)

Optimum's 516-364-8400 Customer Service Number

This Optimum phone number is ranked #2 out of 7 because 407,100 Optimum customers tried our tools and information and gave us feedback after they called. The reason customers call 516-364-8400 is to reach the Optimum Customer Service department for problems like . As far as we can tell, Optimum has call center locations in Connecticut or New Jersey or New York and you can call during their open hours 24 hours, 7 days. Optimum has 7 phone numbers and undefined different ways to get customer help. We've compiled information about 516-364-8400 and ways to call or contact Optimum with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Optimum

Calling Optimum at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Optimum Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Optimum's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Optimum's phone numbers against each other.

Contacting Optimum in General

While 516-364-8400 is Optimum's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-868-9840 is their best customer phone number overall, and we have put together a comparison of their undefined total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Optimum help by calling them, is that other customers give their customer support at this number a 43% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Optimum.
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