Toll-free · Say "Representative" at the first menu, then say "Something Else." Next, say "I don't have an account." · In your own words, how can I help you today?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Nike Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 then 8
Below are some clips we've found from Nike Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Hey there. Thanks for calling Nike.
To make sure we're always on our game, we monitor and record our calls.
In your own words, how can I help you today?"
Excerpt from a call with Nike Inc.
Monday, April 1, 2024 11:46 PM
What are the hours and when should I call?
Nike Inc. operates the call center for this 800-379-6453 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 595 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nike Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nike Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nike Inc. is Sunday.The most busy day to call is Tuesday, which averages 197% more phone calls by comparison.Again, this is based on a sample of 595 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Nike Inc. is Wednesday.
Why call this Nike Inc. number?
Below is a sample of recent calls to Nike Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Order inquiry missing items: "I'm missing some of them have not been delivered and some of them have been delivered to another places."
- From a call lasting 22m 59s , Apr 17, 2024 7:48 PM
Language preference: "I request to speak in Spanish."
- From a call lasting 24m 59s , Apr 17, 2024 7:28 PM
Password reset assistance: "Hello. One of these? Password."
- From a call lasting 13m 6s , Apr 15, 2024 3:28 PM
Password reset assistance: "I cannot get the code to reset my password by email."
- From a call lasting 2m , Apr 14, 2024 11:23 PM
Return defective Nike shoes: "I'm having problems returning my defective Nike shoes because I misplaced my receipt."
- From a call lasting 36m 21s , Apr 10, 2024 11:21 PM
Issue with returning defective item: "I'm having a problem returning my defective Nike shoes that I bought because I don't have my receipt."
- From a call lasting 12m 53s , Apr 10, 2024 11:07 PM
Return defective item: "I'm having trouble returning a defective night night shift."
- From a call lasting 3m 21s , Apr 10, 2024 9:27 PM
Issue with returning shoes: "I'm having trouble returning defective Nike shoes I bought."
- From a call lasting 4m 56s , Apr 10, 2024 9:12 PM
Request to speak to agent: "I need to talk to an agent."
- From a call lasting 1m 12s , Apr 7, 2024 1:50 PM
Order cancellation issue: "I need help with my order being canceled multiple times."
- From a call lasting 46s , Apr 7, 2024 12:48 AM
More Ways to Contact Nike Inc. Customer Service
There are of course other ways to contact Nike Inc. customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Nike Inc. provides this option.
As a last, sometimes only, resort- Nike Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Nike Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nike Inc. agent. This phone number is Nike Inc.'s best phone number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-379-6453 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Nike Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Nike Inc. has 2 phone numbers. It's not always clear what is the best way to talk to Nike Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Nike Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nike Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.