How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this New York Post phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Something Else" at the first menu.
Here is how our research team describes the way the New York Post phone system greets you: What do you need assistance with?
Below are some clips we've found from New York Post's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Please enter the phone number including area code associated with your account followed by the pound sign."
Excerpt from a call with New York Post
Tuesday, March 26, 2024 11:43 PM
They may ask you to say or enter information
"Thank you for calling the New York Post.
Would you like to skip the wait? Log on to my dot n y post dot com and click on chat with us to speak with a live representative today.
Or stay on the line to use our automated phone system.
Please listen closely as our menu options have recently changed.
To help us better serve you, please tell us what you need assistance with.
You can say start a new subscription, renew my subscription, cancel my subscription, report a delivery issue, suspend or resume my delivery, billing or account status, or something else."
Excerpt from a call with New York Post
Tuesday, March 26, 2024 11:43 PM
The first phone menu
"Thank you for calling The New York Post.
Would you like to skip the wait? Log on to my dot n y post dot com and click on chat with us to speak with a live representative today.
Or stay on the line to use our automated phone system.
If you are calling about a newspaper subscription, say subscription.
If you are calling about digital services, a retail account, or anything else, say other.
Sorry. We didn't get that.
If you are calling about a newspaper subscription, say subscription.
If you are calling about digital services, a retail account, or anything else, say other.
Sorry. We didn't get that. Let's try something different.
If you need assistance with your newspaper subscription, press one.
If you need assistance with digital services, a retail account, or anything else, press two."
Excerpt from a call with New York Post
Friday, January 5, 2024 7:25 PM
What are the hours and when should I call?
New York Post operates the call center for this 800-552-7678 phone number Mon-Fri 7am-4:30pm, Sat-Sun 7am-2pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York Post phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York Post staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call New York Post is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call New York Post is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this New York Post number, but it is also the day with the shortest hold times.
Why call this New York Post number?
Below is a sample of recent calls to New York Post, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel newspaper subscription: "We would like to cancel the prescription because nobody reads it anymore."
- From a call lasting 5m 3s , Mar 21, 2024 1:28 PM
Issue with online subscription: "Okay. I'm having trouble with my e my e edition, my online post."
- From a call lasting 3m 31s , Feb 23, 2024 8:16 PM
More Ways to Contact New York Post Customer Service
There are of course other ways to contact New York Post customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- New York Post customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is New York Post's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New York Post agent. This phone number is New York Post's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-552-7678 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call New York Post first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, New York Post has 1 phone number. It's not always clear what is the best way to talk to New York Post representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for New York Post. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New York Post. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.