Nestle Waters Customer Service

Phone Number & Contact Information

888-715-3291
Toll-free·Calls New Customer Concierge·Most popular Nestle Waters number
Q:How do I get a live human at Nestle Waters?
A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:Does Nestle Waters offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Friday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Friday.

More Nestle Waters Customer Phone Numbers

888-747-7437 - New Customer Concierge
Toll-free · Calling this Nestle Waters number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Nestle Waters phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

Nestle Waters operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nestle Waters phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nestle Waters staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Nestle Waters is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Nestle Waters is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Nestle Waters number, but it is also the day with the shortest hold times.

More Ways to Contact Nestle Waters Customer Service

There are of course other ways to contact Nestle Waters customer service besides the phone. Below we list the best ones, by medium.
Nestle Waters's website
As a last, sometimes only, resort- Nestle Waters customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Nestle Waters's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nestle Waters agent. This phone number is Nestle Waters's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-715-3291 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Nestle Waters first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, Nestle Waters has 2 phone numbers. It's not always clear what is the best way to talk to Nestle Waters representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nestle Waters. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nestle Waters. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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