Toll-free·Calls Customer Service·Most popular National Financial Services LLC number
Q:How do I get a live human at National Financial Services LLC?
A:Press 1
Q:Does National Financial Services LLC offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 8am-9pm EST.The least busy day is Sunday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 21 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
Calling this National Financial Services LLC number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this National Financial Services LLC phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from National Financial Services LLC's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"All calls are recorded and may be monitored for quality control purposes.
Thank you for calling National Finance Financial, a Fidelity Investment Company.
If you are calling with questions regarding investor accounts held at National Financial, please press one.
If you are calling to learn more about clearing service please hold while we transfer your call.
For privacy information, visit I dot fidelity dot com slash privacy.
Your call is important to us. Please remain on the line while we connect you to a representative.
If you prefer to wait in silence, please press one now."
Excerpt from a call with National Financial Services LLC
Friday, January 12, 2024 6:17 PM
The first phone menu
"All calls are recorded and may be monitored
Financial, a Fidelity Investment Company.
Thank you.
for quality control purposes. Thank you for calling National Finance Financial, please press one.
If you are calling to learn more about If you are calling with questions regarding investor accounts held at National clearing services or products, please press two."
Excerpt from a call with National Financial Services LLC
Friday, March 15, 2024 10:48 PM
What are the hours and when should I call?
National Financial Services LLC operates the call center for this 800-752-7053 phone number Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 8am-9pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 446 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National Financial Services LLC phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National Financial Services LLC staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call National Financial Services LLC is Sunday.The most busy day to call is Monday, which averages 2260% more phone calls by comparison.Again, this is based on a sample of 446 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call National Financial Services LLC is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that National Financial Services LLC staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why call this National Financial Services LLC number?
Below is a sample of recent calls to National Financial Services LLC, and their purpose. Are any of these similar to the reason you are trying to call?
Check replacement request: "I have a rejected check dated December twenty eight twenty twenty three that needs to be replaced."
- From a call lasting 3m 40s , Apr 5, 2024 5:44 PM
Missing 1099 form: "I don't seem to have gotten my ten ninety nine for this year."
- From a call lasting 8m 6s , Apr 4, 2024 4:31 PM
Identity verification: "My name is Jim Brekel."
- From a call lasting 3m 5s , Apr 3, 2024 2:35 PM
Confusion over account information: "I'm trying I'm I'm I'm not sure if they to deal with that."
- From a call lasting 12m 35s , Apr 2, 2024 2:59 PM
Tax exemption request: "I'm calling to make my uncle's monthly check from National Financial Services tax free."
- From a call lasting 7m 4s , Mar 27, 2024 5:07 PM
Question about tax form: "We received a ten ninety nine form from you guys and we're just trying to figure out what this is for."
- From a call lasting 6m 34s , Mar 25, 2024 5:10 PM
ZIP code error: "I was trying to submit my tax return, It said that that's the wrong ZIP code for that area."
- From a call lasting 5m 59s , Mar 25, 2024 4:01 PM
Assistance with Fidelity account: "We're looking to make sure that and there should be some, if nothing for nothing else but the minimum distribution."
- From a call lasting 15m 1s , Mar 22, 2024 5:11 PM
Account statement inquiry: "I'm calling to confirm whether or not I've made contributions to my statement last year."
- From a call lasting 20m 51s , Mar 22, 2024 3:35 PM
Cancellation request: "Just cancel it."
- From a call lasting 4m 58s , Mar 20, 2024 9:49 PM
When calling this number, it's important to remember that National Financial Services is a branch of Fidelity Investments. As such, any calls made regarding National Financial Services will fall under the Fidelity umbrella, and will likely lead to speaking with someone from Fidelity.
When I called, I was told that all calls are monitored and recorded and asked if my call was regarding National Financial Services and its investments. I hit the button saying that it was, and I was taken to the next menu for such calls.
Upon reaching this menu, I was told that I would be able to contact the investments line directly in the future, and I was provided with a direct number to them to do so. I was then told that nobody was available to take my call, and I would need to try my call again during Fidelity's business hours. At that point, the system automatically hung up.
Overall, I was not impressed with either the automated system or the information available about this phone number. A search of this number online does nothing to tell you that Fidelity controls this number now, and the first result you get actually comes from a totally different company, National Financial Services, Inc. That site confirms that this is the correct number for National Financial Services LLC, but there is no such confirmation on a National Financial Services LLC website or on Fidelity's websites.
The automated system doesn't offer any kind of help after hours, leaving you stuck if you have to call them outside of standard business hours. That's not very helpful to customers, as the automated system should at least provide some information. Based on this call, I really wouldn't want to use this phone number to get assistance if I needed it.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
More Ways to Contact National Financial Services LLC Customer Service
There are of course other ways to contact National Financial Services LLC customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- National Financial Services LLC customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is National Financial Services LLC's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National Financial Services LLC agent. This phone number is National Financial Services LLC's best phone number because 31,740 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-752-7053 include I received a 1099-R from a com and other customer service issues. The National Financial Services LLC call center that you call into has employees from Southlake, TX / Honduras and is open Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 8am-9pm ET according to customers. In total, National Financial Services LLC has 5 phone numbers. It's not always clear what is the best way to talk to National Financial Services LLC representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for National Financial Services LLC. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National Financial Services LLC. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
