Toll-free · Their Business Services number but it's answered by a person. Call and demanded that they transfer you to a person who handles Residential. ·
Toll-free · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this MediaCom Communications Corp. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# then keep pressing 0
Below are some clips we've found from MediaCom Communications Corp.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"In order to provide you with customized
We don't recognize the number you are calling from."
Excerpt from a call with MediaCom Communications Corp.
Saturday, March 23, 2024 3:45 PM
They may ask your reason for calling (instead of a menu)
"We are unable to find this phone number in our record.
Briefly tell me what you're calling about today."
Excerpt from a call with MediaCom Communications Corp.
Friday, February 23, 2024 12:32 AM
They may ask you to enter information with the dial pad
"Good afternoon. Thank you for calling Mediacom.
If you are not a Mediacom customer, please press star.
Otherwise, enter the phone number associated with the account you are calling about."
Excerpt from a call with MediaCom Communications Corp.
Wednesday, April 10, 2024 7:01 PM
They may ask you to say or enter information
"For example, I need to make a payment.
Or you can say, give me some choices."
Excerpt from a call with MediaCom Communications Corp.
Saturday, January 6, 2024 11:32 PM
What are the hours and when should I call?
MediaCom Communications Corp. operates the call center for this 866-755-2225 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 166 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MediaCom Communications Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MediaCom Communications Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MediaCom Communications Corp. is Sunday.The most busy day to call is Friday, which averages 236% more phone calls by comparison.Again, this is based on a sample of 166 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call MediaCom Communications Corp. is Wednesday.
Why call this MediaCom Communications Corp. number?
Below is a sample of recent calls to MediaCom Communications Corp., and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about Internet installation: "I wanna see what it cost to get Internet hooked up to a place I'm moving into."
- From a call lasting 4m 21s , Feb 19, 2024 10:26 PM
Issue with installation damage: "Technician drilled through front of house, hit electrical wire, tripped breaker, knocking out outlets."
- From a call lasting 10m 47s , Feb 7, 2024 8:39 PM
More Ways to Contact MediaCom Communications Corp. Customer Service
There are of course other ways to contact MediaCom Communications Corp. customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- MediaCom Communications Corp. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is MediaCom Communications Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MediaCom Communications Corp. agent. This phone number is MediaCom Communications Corp.'s best phone number because 13,578 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-755-2225 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call MediaCom Communications Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MediaCom Communications Corp. has 3 phone numbers. It's not always clear what is the best way to talk to MediaCom Communications Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MediaCom Communications Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MediaCom Communications Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.