Massachusetts Department of Unemployment Assistance Customer Service Phone Number

617-626-6560
Hold time now: 2 mins (avg 2)
Best time to call: 3:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Massachusetts Department of Unemployment Assistance phone number (it's ranked #2). Most customers call 617-626-6600 for support: Click here for best option

Other customers got on the phone recently because:

hi, I would like to speak with an agent regarding my weekly benefits. I have not receiv...
Last two payments are on hold.Think i answered one question wrong.Asked if I was discha...
im still waiting for a letter to come from dua so I can fill it out
call vlaim in on sunday get check on tiuesday got nothing this week
Called in my claim on Sunday and usually get it on Tuesday and got nothing so far and i...
HI, I usually call in my claim on Sundays and get my check on Tuesdays and this week di...
I completed my questionnaire and uploaded my proof of identity, How do I know you recei...
Hi I have an unemployment account and for the past * weeks now it has been on hold for...
Massachusetts regular unemployment was randomly cut off because of all the fraud and as...
I am looking to check on my remaining benefits . Also I notice on the website I was pai...
On my unemployment it's saying that I owe $*** I don't understand why that's my collect...
havnt recieved extra $***.**
This weeks payment shows an additional $***.** payment yet it's not recieved in bank ac...
opened claim and denied benifits it shut down claim . when i reopened will not let me c...

Help me with my issue

Massachusetts Department of Unemployment Assistance Customer Service Phone Number 617-626-6560 - Info & Statistics

Phone number to dial617-626-6560
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8:30am-4:30pm EST
Best time to dial3:15pm
Navigate phone maze to a humanDirect to human
Average wait2
Current wait2
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication75%
Quality of help79%
Customer votes760
Best phone number617-626-6600
Information last updatedFri Jan 22 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Massachusetts Department of Unemployment Assistance's 617-626-6560 Customer Service Number

This Massachusetts Department of Unemployment Assistance phone number is ranked #2 out of 2 because 4,416 Massachusetts Department of Unemployment Assistance customers tried our tools and information and gave us feedback after they called. The reason customers call 617-626-6560 is to reach the Massachusetts Department of Unemployment Assistance Customer Service department for problems like Eligibility question, Claims, Collecting benefits, Missed payments, File application. As far as we can tell, Massachusetts Department of Unemployment Assistance has call center locations in null and you can call during their open hours Mon-Fri 8:30am-4:30pm EST. Massachusetts Department of Unemployment Assistance has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 617-626-6560 and ways to call or contact Massachusetts Department of Unemployment Assistance with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Massachusetts Department of Unemployment Assistance

Calling Massachusetts Department of Unemployment Assistance at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 617-626-6560. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Massachusetts Department of Unemployment Assistance Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Massachusetts Department of Unemployment Assistance Once on the phone with Massachusetts Department of Unemployment Assistance's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Massachusetts Department of Unemployment Assistance in General

While 617-626-6560 is Massachusetts Department of Unemployment Assistance's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 617-626-6600 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Massachusetts Department of Unemployment Assistance help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Massachusetts Department of Unemployment Assistance Contact Info

Help from a Live Expert

We've partnered with a West Coast-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert who can help you now.
Chat with a Technician

Other Massachusetts Department of Unemployment Assistance Phone Numbers

Customer Service617-626-6600

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!