Toll-free · Keep pressing 0 until transferred · In a few short words, please state the purpose of your call.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Los Angeles Department of Water & Power phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English, then press 0.
Here is how our research team describes the way the Los Angeles Department of Water & Power phone system greets you: In a few short words, please state the purpose of your call.
Below are some clips we've found from Los Angeles Department of Water & Power's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling your Los Angeles Department of Water and Power.
Say English or press one.
In a few short words, please say the purpose of your call.
For example, you can what is the ten digit account number?
You can also say new customer, or I don't have it.
If you're calling to start service, say new customer or press one."
Excerpt from a call with Los Angeles Department of Water & Power
Wednesday, January 3, 2024 6:29 PM
They may ask you to say or enter information
"Thank you for calling your Los Angeles Department of Water and Power.
We are currently experiencing long wait times as a result of high call volume.
You may wish to call back later this afternoon or tomorrow.
We are closed on Sundays.
You can also visit us on the web at w w w dot l a d w p dot com.
Say English or press one.
In a few short words, please say the purpose of your call.
For example, you can say, report power or water trouble, billing and payments, start stop services, DWP programs, or report illegal activity and water waste."
Excerpt from a call with Los Angeles Department of Water & Power
Tuesday, February 20, 2024 10:04 PM
What are the hours and when should I call?
Los Angeles Department of Water & Power operates the call center for this 800-342-5397 phone number Mon-Fri 7am-7pm, Sat 7am-2pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Los Angeles Department of Water & Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Los Angeles Department of Water & Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Los Angeles Department of Water & Power is Saturday.The most busy day to call is Friday, which averages 1600% more phone calls by comparison.Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Los Angeles Department of Water & Power is Tuesday.
Why call this Los Angeles Department of Water & Power number?
Below is a sample of recent calls to Los Angeles Department of Water & Power, and their purpose. Are any of these similar to the reason you are trying to call?
Unsafe sparking wires reported: "There's sparking wires hanging everywhere, could catch on fire."
- From a call lasting 20m 23s , Mar 1, 2024 6:52 PM
Inquiring about account information: "I wanted to call and ask you a question."
- From a call lasting 3m 23s , Feb 20, 2024 11:51 PM
Setting up auto pay: "I just like to set it up as auto pay so I won't forget."
- From a call lasting 3m 1s , Jan 15, 2024 10:00 PM
More Ways to Contact Los Angeles Department of Water & Power Customer Service
There are of course other ways to contact Los Angeles Department of Water & Power customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Los Angeles Department of Water & Power will reply our your email.
As a last, sometimes only, resort- Los Angeles Department of Water & Power customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Los Angeles Department of Water & Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Los Angeles Department of Water & Power agent. This phone number is Los Angeles Department of Water & Power's best phone number because 4,692 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-342-5397 include Billing and payments, No service, I'm moving, Cancel service and other customer service issues. Rather than trying to call Los Angeles Department of Water & Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Los Angeles Department of Water & Power has 2 phone numbers. It's not always clear what is the best way to talk to Los Angeles Department of Water & Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Los Angeles Department of Water & Power. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Los Angeles Department of Water & Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.