Customer Service
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La-Z-Boy Customer Service

Answers to Common Problems

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La-Z-Boy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for La-Z-Boy.

Are La-Z-Boy products made in the USA? Yes, La-Z-Boy products are proudly made in the USA. We have a long-standing commitment to manufacturing our furniture domestically,... Read more

Where can I find a La-Z-Boy store near me? To easily locate a La-Z-Boy store near you, we offer a convenient store locator tool on our website. Simply visit our website and navigate... Read more

What is the delivery time for La-Z-Boy furniture? The delivery time for La-Z-Boy furniture can vary based on several factors. Our standard delivery time is typically between 4 to 8... Read more

Does La-Z-Boy offer a trade-in program for old furniture? Yes, La-Z-Boy offers a trade-in program for old furniture. If you have furniture that you no longer need or want, you can bring it... Read more

Are there financing options available for purchasing La-Z-Boy furniture? Yes, La-Z-Boy offers financing options for customers interested in purchasing their furniture. With their convenient financing plans,... Read more

What is the return policy for La-Z-Boy furniture? The return policy for La-Z-Boy furniture is designed to ensure customer satisfaction. If you are unsatisfied with your purchase, you... Read more

What is the warranty on La-Z-Boy furniture? La-Z-Boy furniture is backed by one of the best warranties in the industry. The warranty on La-Z-Boy furniture varies depending on... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common La-Z-Boy customer support problems.

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Recent reasons customers contacted La-Z-Boy:

I am seeking a replacement part for my rocker recliner which broke.

Chair is broken. Need replacement part

The back of my rocker recliner is broken and I need a replacement back

i bought a lift chair from lazy boy in waco, texas on**-**-**** and it was delivered to...

Good morning *I recently purchased the Leah twin sleep chair (sales bill ******) from y...

My sister purchased a new la z boy electric recliner from Joys Furniture in Lakeside Ar...

The electric reclining sofa we bought over the summer will not go completely down to a...

Need a replacement for my the pull tab mechanism for the center section of a * section...

The chair is new and is squeaky and sounds of a spring or wire happened every time it r...

* recliners purchased in August and are squeaking have been in contact with customer ca...

Disable the swivel on my recliner.

We have a chair from one of your retailers in Ridgecrest California and it broke days a...

received my furniture last Friday and there was supposed to be a rug with it, was told...

I received my furniture last Friday and there was supposed to be a rug with it, suppose...

The back of my rocker recliner stays back -- I have to reach behind me and pull it forw...

Help me with my issue

Does GetHuman work with La-Z-Boy?

GetHuman does not work with La-Z-Boy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to La-Z-Boy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check La-Z-Boy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!