L'Oreal Customer Service Phone Number

800-631-7358
Hold time now: 3 mins (avg 2)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2, then 4
This is not the most popular L'Oreal phone number (it's ranked #2). Most customers call 800-322-2036 for support: Click here for best option

Other customers got on the phone recently because:

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I have bought & replaced Telescopice mascara three times this year. It is (was) my favo...
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I was using Majirel***Dark copper mahogany blonde: *.** (*** de tube ) ****Blonde...
I would like to find out if I can use L'Oreal Paris*LOreal Paris Clinically Proven Lash...
Aloha! I currently use LB** on my hair. I love it! It keeps my natural blond*light brow...
Why am I breaking out using there product?? what could be in it that could cause a brea...
Charge on my bank account that isn't mine

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L'Oreal Customer Service Phone Number 800-631-7358 - Info & Statistics

Phone number to dial800-631-7358
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 2, then 4
Average wait2
Current wait3
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication79%
Quality of help73%
Customer votes436
Best phone number800-322-2036
Information last updatedSat Jan 23 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

L'Oreal's 800-631-7358 Customer Service Number

This L'Oreal phone number is ranked #2 out of 2 because 3,864 L'Oreal customers tried our tools and information and gave us feedback after they called. The reason customers call 800-631-7358 is to reach the L'Oreal Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, L'Oreal has call center locations in null and you can call during their open hours 24 hours, 7 days. L'Oreal has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-631-7358 and ways to call or contact L'Oreal with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling L'Oreal

Calling L'Oreal at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from L'Oreal Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with L'Oreal's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting L'Oreal in General

While 800-631-7358 is L'Oreal's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-322-2036 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach L'Oreal help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 73% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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