Recent reasons customers contacted Kay Jewelers:
I returned a pair of earrings yesterday and do not have the money back in my account yet
The mgr at Macomb mall in Michigan is rude and I want to talk to someone.
I took my necklace to get fixed, went to the store to pick it up. Then get told that it...
Want Kay's to fix my ring in a more timely manner and communicate with me via phone as...
Mothers ring sent for repair over a month ago,emails not getting to my phone,dont under...
Need help with online purchases
I ordered a pair of earrings and chain on cyber Monday oh wait Tuesday and didn't right...
I ordered a pair of diamond hoop earrings and a diamond necklace. The earrings cannot b...
I was checking to see if I have another order?
We want to know if our Jewelry was insured
This is regarding my December payment and making my payment
My money got sent back to me for my purchase I made almost a week ago. Why ??
Help me with my issue
GetHuman does not work with Kay Jewelers's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kay Jewelers at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kay Jewelers's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!